Why does my phone only go on apple logo
I have an iPhone 5s, and and a few months ago my apps started crashing but i thought it was because lack of space, and i can restart it and then it works again. Then just today, a few hours ago one of my apps crashed in middle of me using it and so i went to restart it, once i turned it off I pressed the power button to turn it back on and it only went to the apple logo screen for about 5-20 seconds then it turned off. I have been trying to turn it on but it keeps doing the same thing. It doesn't do anything once it is plugged into my computer or charging. No matter what I do it only goes to the apple logo screen then turns off. I can't update it, restore it or do anything. Is there a way to fix it? Or possibly get my pictures off of it. I have important pictures i can't loose.
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2 comentarios
Has the phone been drop before? has someone previously worked on? Was the phone purchased new? are you using a original apple charger?
- de Sunny
@Sunny (I have no idea how to tag you)
It has been dropped before.It is cracked and during winter it has gotten wet so water may have gone through the cracks. I put it in rice over night whenever any water got on it. The phone is actually kinda new. I got it around November of 2014 and yes I am only using an apple charger for it. No work has been done on it, this is the first thing that has gone wrong with it.
- de Hannah Dollens