Rep: 13
1
Mine will turn on, I can sign on, but then the screen goes black and only the pointer works. What can I do to fix this. I have shut it down and restarted several times.
Es esta una buena pregunta?
Rep: 451
3
1
1
That's a problem with windows. You can press Control+Alt+Delete to open the task manager. From there look under processes, sort by name , scroll down to the bottom under windows processes, find Windows Explorer, right click and restart it. That should fix it. Had that happen a few times to me. It's usually just a software glitch or malware. If that doesn't work you can hard reset the device to it's factory settings. But that should fix it.
Best of luck!
Fue útil esta respuesta?
Ultimas 24 horas: 0
Ultimos 7 días: 0
Ultimos 30 días: 2
Todo El Tiempo: 1,312
