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1 Why is the head of the toothbrush not rotating?
I hear that the toothbrush in on, but the head will not rotate. How can I correct the issue?
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Why is the toothbrush head not rotating?
The shaft that connects to the toothbrush head may be broken. It will need to be replaced.
Please refer to the Troubleshooting Page for further assistance:
Philips Sonicare FlexCare Troubleshooting
For further details, refer to a professional publication of a troubleshooting page specifically created for this product.
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