Camera will not turn on

Since you have already tried to turning the camera on and charging the battery, the problem may be a dead battery or a faulty display screen.

The easiest way to test if you have a bad battery would be to insert the battery into another working camera, that is the same model, and test to see if it still works. However, if you do not have another camera, you will have to go through a couple of troubleshooting steps.

The first step is to make sure the battery is charging correctly. You will know that the battery is not charging correctly if the charge light blinks or does not light up at all. If this is the case, double check that there is nothing covering the metal contacts. If the metal contacts are dirty, use a dry cotton swab to clean them.

After making sure the battery is charging correctly, the next step is to make sure the battery is installed correctly. Sometimes the battery can be placed in the incorrect orientation. Another thing worth trying is to clean the metal contacts of the battery and camera with a dry cotton swab.

If these steps fail, you may need to buy a replacement battery or display screen

If the problem persists or there are any other issues, please visit the Troubleshooting Page.