Saltar al contenido principal

El smartphone Android de 5ª generación basado en Android de Samsung fue lanzado el 11 de abril de 2014. Las mejoras en el teléfono incluyen un escáner de huellas dactilares, cámara actualizada, pantalla más grande y resistencia al agua. Está disponible en cuatro colores diferentes; Negro, azul, blanco y cobre.

Preguntas 602 Ver todo

Phone doesnt turn on, need to retrieve photos

Happy New Year to all. I hope that someone can help me on this forum. I am at my last option. I have a Galaxy s5 from t-Mobile that I purchased in August. Last week, it decided to not turn on anymore. It has not had any kind of damage, it simply stopped turning on. I have photos and videos on there I would like to retrieve since I did not back up to Google drive or picasa or drop box. Please tell me there is a solution! Of course I have learned my lesson, have gotten an external hard drive, but there are memories on the phone that I would really love to retrieve... IS THERE A GLIMMER OF HOPE???



Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Calificación 0
Agregar un comentario

Kits de Reparación de Batería de MacBook Air

A partir de $69.99

Buy Now

Kits de Reparación de Batería de MacBook Air

A partir de $69.99

Buy Now

1 Respuesta

Solución Elegida

There is hope, don't just give up yet.

First, I'd start with the simple things:

1/ Do you have an SD (memory) card installed in the phone? If yes, may be the pictures are saved on it (depending on the original settings that were made when activating the phone). You'll need an adapter to access it from a laptop.

2/ Look at the battery, is it swollen? You could need a new battery, and step 3 will help confirm:

3/ Plug your phone to a known good cable and a know good (and powerful) wall charger, that you know for sure are working. Once plugged in, try to restart your phone.

4/ Plug your phone to a computer, see if it is detected. May be you have a dead screen, not a dead phone.

If you rule out all the above, come seek further help.

Fue útil esta respuesta?

Calificación 2
Agregar un comentario

Añadir tu respuesta

Yaya estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 Horas: 0

Últimos 7 Días: 0

Últimos 30 Días: 0

Todo El Tiempo: 147