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Released September 2013, the Visual Land Prestige Pro 7D model number ME-7D-8GB is an affordable and sturdy tablet designed for kids.

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Dropped the device and the screen won't turn on

As I was running down the stairs, I tripped over my cat, fluffy, and dropped my device. Now the screen on my device will not turn on. I have tried charging it, but that still does not work. Please help.

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my tablet Prestiger pro 9D

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Most Helpful Answer

Jennifer,

You probably need to replace your display. You can do so by following this guide: Display Replacement Guide

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i had the same problem but i did not drop it. i replaced it under warranty though so im good

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My tablet no working, it turns on but, I just see the screen but it's blank. No apps can be seen. What do i do.

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As I was running down the stairs, I tripped over my cat, fluffy, and dropped my device. Now the screen on my device will not turn on. I have tried charging it, but that still does not work. Please help.

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@Tutu, you have to replace the LCD.

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Jennifer Laybourn will be eternally grateful.
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