Cannot Insert Discs to PS4
I'm assuming what's pictured is the guard raised to keep the disc in the optical drive when one is inserted.
Utilizing the manual release did not lower it.
Resetting the device in safe mode did not resolve the issue.
Am I correct in assuming this is what keeps the disc in the drive?
Any idea on a manual reset? I can press it down but it pops right back up.
Sorry for the blurry image. If you can make out the black plastic guard that's what I'm referring to.
UPDATE
One of the rollers came out of place which caused the guard to remain up.
New issue - it will not "accept" a disc. I can now insert the disc but it will not auto feed. I can use the manual eject screw to insert/remove the disc but it will not read. I've tried different tightness and it seems to try to spin the disc at a certain point (with lots of noise) but fails to read it.
if the system is powered on with the disc partially inserted the system appears to be cable of ejecting it.* The eject button no longer responds...
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21 comentarios
I am having the same problem. Is there anyone here who can help?
- de Ryan
Hey that little black cog with the spring in it, where does that go? The one in the top pic the the bar not connected?
- de atreyu187
mine will not accept or eject the disk but if I manually put it in and restart the ps4 it will still read them. I've replaced the drive and still have the same issue. Suspecting PCB board issue.
- de shaunober
My will not take the disc in
- de Andrew
I took mine apart to clean it and when I put it back together the eject button wouldn't sense anything anymore so I ejected my disc through the options while the PS4 was on and when I went to put something else in it won't pull it in so I used the manual screw to get it in but it still didn't read. I tried taking the drive out again and the rollers were fine. I've tried everything here, I think, with no success.
- de Dimitri Brown
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