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Support for the Nike+ FuelBand series of activity and health tracking watches first released early 2012.

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NIke Fuelband's main button not clicking anymore

Hello everyone,

After using my Nikefuelband (v1) for 18 months, the main push button suddently stopped clicking last weak. I imagine that something moved right behind the front button as i don't feel anything resisting my finger pressure anymore. Thus the screen doesnt lighten up anymore neither making the nikefuel way less enjoyable.

I found that guide :

Link text

But i would like to know if someone found out an easier and less damading solution.

Thanks

Contestado! View the answer Yo también tengo este problema

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Solución Elegida

I contacted Nike for the 3 fuelbands this happened to me (original and 2 replacements), and they replaced all of them for free. Nike said the spring behind the button can become misaligned over time, and it sounded like a common issue. The fuelband continues to track your movement even though it won't display anything, but you'll have to plug it into a computer to sync your data before restoring it and setting up the new one. Hopefully V2 has fixed this issue.

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I supposed you still had your 1-year warranty going right?

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Yes, all of them were still under their respective 1 year warranty. Each time I received a new fuelband, that band received a new 1 year warranty. They gave me 2 replacement options. 1, Nike sends me the new band and I send back the defective one within so many days or they'll charge me for the new band. 2, I can send the defective band back, and they would send me a new band once they process it. I always chose the first option.

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We would love the opportunity to work on this for you. Would you mind sending it to us so we can do a video on it and we will do the repair for free? Call me if you have any questions. We have sugru hear at the shop.

---

RockIT Repairs

540-412-8824

jhawkins@rockitrepairs.com

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Where do I send it in for repair, my button is wore out, it still works but have to push a certain way, my email rfhscafe@yahoo.com

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I have the same problem, and I couldn't find any nike service center in my home town , JAKARTA, INDONESIA!

Same on you NIKE...!

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i have the same issue and i live in Dubai, and i do not know where is can fix it

need help

my email: c_david_1989@hotmail.com

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Just try to knock it sideways with your finger. knock it on e ... Then try the button ... Then knock it on the oder side ... Then try the button again ... Try this till the contact under the buton realign on the position. Make mine work this way ... After I saw a video on youtube where a guy cut his button and glued it back. Didn't want to do that .. So I first tryed a softer approch ... Hope will work it for you guys.

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