battery has charge but mouse still not working.
i have been using this mouse for years. It is awesome! A new one costs well over $100. it is still holding a charge, but one day it just stopped working. I tried removing the usb receiver and putting it in different usb ports and different computers. there is no visible light from the Laser, but it may not have ever had a visible light before it stopped working. when i move the mouse, the green lights come on so i don't think it is a battery problem. when i fully charged the mouse, the indicator lights went all the way to the top.
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I had the same problem with my Logitech MX Master 2S suddenly not working. When I plugged it in it worked, but it didn't seem to take a charge since when unplugged it didn't work, so I assumed I needed a new rechargeable battery in it. However, today my Logitech wireless headset also wasn't connecting. So I read further and found out that static electricity can cause USB issues. Since both devices have a USB wireless Nano receiver plugged into the back of my desktop that allows them to work wirelessly, I decided to try that fix. All I had to do was shut down my computer (Lenovo all-in-one desktop), unplug it from my backup battery/surge protector, wait a bit, then plug it in again and restart the computer. Now everything is working just fine!
- de sharlynrenee