Aporte original por: Dan ,
When the disk is popping out like this the reader can't see the disk to ID it. Have you tried cleaning the optical head? A blast of can'ed air might do the trick (be careful here! you don't want the liquid to come out when doing this and small short blasts are best here). Place the straw in the middle of the slot opening just past the felt baffle level with the drive. You could also try a CD/DVD head cleaning CD/DVD (has a micro brush) if the air doesn't do the trick before you open the system up. Then try the air again when you can get inside one more time before replacing the drive.