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Aporte original por: fairleymac ,


Aldg: Quick question, have you tested to be sure that all the media (songs & videos) will play in iTunes?  yashrg brought up a good point that perhaps the songs are in the library, but the library points to a location where the files are no longer located.

If the media will play in iTunes, you have one of two problems (same as my previous answer):

1) Device trouble, restore it to factory defaults and try again
2) Incorrect settings, try unpairing the device and setting it up as though it were 'new