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Aporte original por: fairleymac ,


I'm assuming that you are using two different user login accounts for the computer, so that...

- you are using different user accounts on the computer, and that you each store your music, videos, etc in your personal documents folder.  - setting up the two 'touches' is simple as it's the same for each user account, as far as the computer is concerned your wife's touch doesn't exist when logged into your user account, and vice-versa.

Also assuming that there is music and videos in your wifes playlist, and you have navigated to the sync options for her device in iTunes, make sure that you have selected to sync all music, or which playlists, etc.

Next I would try "restoring" her device to factory settings, and setting it up fresh.