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Versión actual por: mike

Título:

How to fix mechanical issue?

Texto:

The 1Tb "western digital element" HDD of a friend is unreadable.
-Fortunately, he have no backup ... and the hdd contain precious photography :-(
+Unfortunately, he has no backup ... and the hdd contain precious photography :-(
-MAKE BACKUP MAKE BACKUP !!!!
+MAKE BACKUP, MAKE BACKUP !!!!
***Symptoms:***
* The controller appears (usb controller) in linux.
* The hdd spin up
* The partition table is unreadable, I get the following errors in the dmesg :
-
``[107668.995998] sd 33:0:0:0: [sdb] Test WP failed, assume Write Enabled``
``[107671.016748] sd 33:0:0:0: [sdb] Asking for cache data failed``
``[107671.016991] sd 33:0:0:0: [sdb] Assuming drive cache: write through``
``[107671.077099] sd 33:0:0:0: [sdb] Spinning up disk...``
``[107672.114243] .............``
* The hdd heads make a strange noise (you can listen to it https://youtu.be/fTqHCawKMVU)
-
***What I tried :***
* I bought exactly the same hdd,
* when I swap the PCB's, the "new hdd" with the "old pcb" work together (no bad noise) : but is not readable (normal, i did'nt swap the bios). So the issue is probably not PCB related as expected :-(
* I Didn't opened the disk as I didn't have a white room. (and I'm not sure if the disk is Helium sealed).
-
Can I assume that this is a mechanical issue ?
Any Idea how to fix head mechanical issues on this kind of disk ?
Regards.

Dispositivo:

WD My Passport Ultra 1TB

Estatus:

open

Aporte original por: Laurent

Título:

How to fix mechanical issue?

Texto:

The 1Tb "western digital element" HDD of a friend is unreadable.

Fortunately, he have no backup ... and the hdd contain precious photography :-(

MAKE BACKUP MAKE BACKUP !!!!

***Symptoms:***

* The controller appears (usb controller) in linux.
* The hdd spin up
* The partition table is unreadable, I get the following errors in the dmesg :

``[107668.995998] sd 33:0:0:0: [sdb] Test WP failed, assume Write Enabled``

``[107671.016748] sd 33:0:0:0: [sdb] Asking for cache data failed``

``[107671.016991] sd 33:0:0:0: [sdb] Assuming drive cache: write through``

``[107671.077099] sd 33:0:0:0: [sdb] Spinning up disk...``

``[107672.114243] .............``

* The hdd heads make a strange noise (you can listen to it https://youtu.be/fTqHCawKMVU)

***What I tried :***

* I bought exactly the same hdd,
* when I swap the PCB's, the "new hdd" with the "old pcb" work together (no bad noise) : but is not readable (normal, i did'nt swap the bios).  So the issue is probably not PCB related as expected :-(
* I Didn't opened the disk as I didn't have a white room. (and I'm not sure if the disk is Helium sealed).

Can I assume that this is a mechanical issue ?

Any Idea how to fix head mechanical issues on this kind of disk ?

Regards.

Dispositivo:

WD My Passport Ultra 1TB

Estatus:

open