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Aporte original por: Chris Green ,

Texto:

try opening it slightly (pry off the top cap) and check the hold switch assembly, if it still doesn't work, lift the switch off, and snip the wire, though you won't be able to put in on hold until you replace the entire cable, and switch.  On my iPod video, the hold cable is severed, and it won't lock, so your iPod should do the same.

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open