Aporte original por: Adam Miller ,
MacBook Pro built-in keyboard and trackpad are unresponsive?
I am writing this post about an issue I've been having with my 2019 Macbook Pro running Catalina 10.15.5. Often, when I open my laptop, the built-in keyboard and trackpad are unresponsive. If I don't close the laptop, a window will pop up after 15-30 seconds that says "Bluetooth keyboard setup. There isn't a keyboard connected." This problem was frequently happening every single day. I tried the following things to no avail: 1. Resetting the SMC 2. Resetting the NVRAM 3. Rebooting in safe 4. Deleting potential problematic plist files as suggested in this article. So I factory reset my Mac, reinstalled MacOS, then restored a backup from Time Machine. Factory resetting has been the only thing that has had any positive impact on this issue. I encounter the problem ''much less often'', but it isn’t gone completely. The keyboard and mouse are still occasionally unresponsive when I open my laptop, particularly if it is plugged in (though it happens when not plugged in too). One thing to note is that the fingerprint reader/power button still works even if the rest of the keys on the keyboard don't—I can triple-click the power button to open the accessibility options, though I can’t select anything because this doesn’t cause the keyboard and trackpad to start working. I'm certain this is a software issue. This problem started when I updated to one of the supplemental Catalina updates around 10.15.13/14 (I’ve learned my lesson about updating—if it ain’t broke, don’t fix it). My Mac has had no spills, drops, or other physical damage. Additionally, waiting usually solves the problem. Meaning, when I open the lid and the keyboard and trackpad are unresponsive, if I wait a few seconds (or sometimes it takes up to a minute or two), then everything works and is responsive. Also, I am not the only one with this problem! I’ve come across several posts of people with the exact same problem (on the 16 inch Macbook Pro). A solution would be much appreciated!
MacBook Pro 13" Touch Bar 2019