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Aporte original por: Albert ,


* Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
* If you see a Trust this Computer alert, unlock your device and tap Trust.
* Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.

Otherwise,  reboot both the computer and your iPhone and try it again.

Also make sure check out the Apple official post via link below.