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Versión actual por: jayeff ,

Texto:

Hi @ Linda Smiley,
 
Does the modem’s phone light stop blinking if you unplug the phone cable from the modem?
 
If you haven’t already done so try a power reset on the modem, i.e. turn off the power to the modem, wait a minute or so and then power it back on again and check if the phone works.
 
It may take a little while for the modem to re-initialize and the internet service to be restored after the power is restored and it may take even longer after this for the phone to be “reconnected” so be patient and don’t try and force it to restore more quickly.
It may take a little while for the modem to re-initialize and the internet service to be restored after the power is restored and it may take even longer after this for the phone to be “reconnected” so be patient and don’t try and force it to restore more quickly.
 
What is the make and model number of the modem?

Estatus:

open

Editado por: jayeff ,

Texto:

Hi @ Linda Smiley,
 
Does the modem’s phone light stop blinking if you unplug the phone cable from the modem?
 
If you haven’t already done so try a power reset on the modem, i.e. turn off the power to the modem, wait a minute or so and then power it back on again and check if the phone works.
 
It may take a while for the modem to re-initialize and the internet service to be restored after the power is restored and it may take even longer after this for the phone to be “reconnected” so be patient and don’t try and force it to restore more quickly.
 
What is the make and model number of the modem?

Estatus:

open

Editado por: jayeff ,

Texto:

Hi @ Linda Smiley,
 
If you haven’t already done so try a power reset on the modem, i.e. turn off the power to the modem, wait a minute or sposo and then power it back on again and check if the phone works.
If you haven’t already done so try a power reset on the modem, i.e. turn off the power to the modem, wait a minute or sposo and then power it back on again and check if the phone works.
 
It may take a while for the modem to re-initialize and the internet service to be restored after the power is restored and it may take even longer after this for the phone to be “reconnected” so be patient and don’t try and force it to restore more quickly.
 
What is the make and model number of the modem?

Estatus:

open

Aporte original por: jayeff ,

Texto:

Hi @ Linda Smiley,

If you haven’t already done so try a power reset on the modem, i.e. turn off the power to the modem, wait a minute or spo and then power it back on again and check if the phone works.

It may take a while for the modem to re-initialize and the internet service to be restored after the power is restored and it may take even longer after this for the phone to be  “reconnected” so be patient and don’t try and force it to restore more quickly.

What is the make and model number of the modem?

Estatus:

open