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Aporte original por: Don ,


After loss of network connectivity I attempted to follow troubleshooting steps for my Ring doorbell Pro, including simple side button press to hard reset. Doorbell would only return to a pulsating ring rather than spinning setup ring, so called Support. We did “all the things”, which mostly consisted of me taking pictures of my doorbell and chime / transformer wiring setup, testing normal doorbell functionality. Support eventually said my Ring Pro was defective and to order a replacement.