Aporte original por: jtt ,
[image|1774480] This is a photo of my Surface with the screen separating from the frame. Microsoft said it was not under warranty and “We recommend that you discontinue use of the faulty device and purchase a replacement Surface .” I believe the reason they recommend discontinue use is the possible fire hazard. Microsoft site includes a screen separation in their list of problems. They are certainly aware of the defect but are not willing to correct it.