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Versión actual por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezel?!

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open

Respuesta Aceptada:

555331

Editado por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezel?!

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open

Respuesta Aceptada:

555341

Editado por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezel?!

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open

Respuesta Aceptada:

555341

Editado por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezel?!

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open

Respuesta Aceptada:

555331

Editado por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezel?!

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open

Respuesta Aceptada:

555331

Editado por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezelbezel?!
Face ID disabled by water through the bezelbezel?!

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open

Aporte original por: Goet Thiertysix ,

Título:

Face ID disabled by water through the bezel

Texto:

So recently I had my phone dropped in a basin while water was running fro the tap.  It  hardly stayed  2-4” before I took it out and dried it.  As it turns out the water went in disabling Face ID didn’t got in through the earpiece as I initially thought but through a bum on the upper stainless steel bezel connection with the antenna line… The phone was never dropped or had any shock of any kind so I am wondering if that is a known design issue or I was just unlucky because I am pretty sure that the damage caused by it won’t be covered from the warranty. Talking to an ASP they told me a clean up on the sensors might save me from a replacement  (any ideas what are the chances by doing that, because I thing that only one of the sensors is not working…) otherwise i have to pay a whooping 799€ ($904.97). Any other solutions or any sort of advise would be really appreciated….

PS.:  I guess this is the reward from apple when buying a flagship device tie Face ID with T2 so repair isn’t possible!

Dispositivo:

iPhone XS Max

Estatus:

open