Aporte original por: Jonah Aragon ,
Is there a forgot password option on the lock screen? Sometimes you can use your Google account to reset the password. If not, you can factory reset your device using the following steps: # Power off your device, and hold the volume down key and the power/lock key simultaneously for a few seconds. # In recovery, there will be a “wipe data/factory reset” option you can select. Use the volume keys to navigate and the power button to select a menu option. '''This will wipe all data on the device!''' Hope it helps!