Aporte original por: Aaron Cooke ,
We can determine if it’s a software problem or not if we factory reset your camera. If it’s a software problem it should be fixed by a factory reset. '''Factory resetting your camera will reset all settings you have configured!'''However, if you remove the SD card from the camera before doing a factory reset your videos and pictures on the SD card will be safe. * While The GoPro is off, press and hold down the shutter button (the top button). * While still holding the shutter button, press the power button (on the front of the camera). * The camera will now power on and it will reset to the original settings.