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Aporte original por: Carlos Ramirez ,


0xc000021a Error Code after trying Windows Reset Option


The owner wanted the tablet to be factory reset. Tablet has Windows 8 on it. After getting it to the options to do a Refresh or Reset, I selected the Refresh option. It all ran well and then it reboot. After it reboot and loaded a little bit, it showed a BSOD with the error code 0xc000021a. It will loop that error. It will attempt to do a start up repair but it will fail. I tried doing a sfc/scannow on the command prompt option on the page with other tools to try and at 26% it stops and shows that it can’t be finished. I tried doing the reset option and the same thing happens. Since it’s a tablet that I never heard of and their support apparently doesn’t know of the tablet that they sell, I’m at a bit of a lost. Any ideas?


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