my IPad 4 repeatedly reboots. Apple support tell me it is a hardware issue possibly the battery. I’m not convinced. Today I decided to investigate further. And I want to report my findings here to see if anyone can shed further light.
I investigated by recording the time between reboots and found a pattern. So I investigated further by recording the time between reboots continuously over a two hour period. And this showed a near constant time of 3 minutes and 30 seconds regardless of what the iPad was doing. On some trials I left the iPad idle... on others I used YouTube and on others I browsed and on others I was downloading. And I did it with the charger cable connected and disconnected. It didn’t matter what the situation was, the time between reboots was always 3 minutes 30 seconds allowing for changes in my reaction time (1 or 2 seconds).
Other than rebooting, everything else works perfectly. The IPad is charging ok and holding its charge ok and the screen is as good as ever. This doesn’t sound like a hardware issue to me as Apple support suggested to me. I think It is more like a software bug or a virus possibly. And it must be the os software as I removed all downloaded apps apart from YouTube and possibly one or two more.
What do you think? I will be grateful for any input.
my IPad 4 repeatedly reboots. Apple support tell me it is a hardware issue possibly the battery. I’m not convinced. Today I decided to investigate further. And I want to report my findings here to see if anyone can shed further light.
I investigated by recording the time between reboots and found a pattern. So I investigated further by recording the time between reboots continuously over a two hour period. And this showed a near constant time of 3 minutes and 30 seconds regardless of what the iPad was doing. On some trials I left the iPad idle... on others I used YouTube and on others I browsed and on others I was downloading. And I did it with the charger cable connected and disconnected. It didn’t matter what the situation was, the time between reboots was always 3 minutes 30 seconds allowing for changes in my reaction time (1 or 2 seconds).
Other than rebooting, everything else works perfectly. The IPad is charging ok and holding its charge ok and the screen is as good as ever. This doesn’t sound like a hardware issue to me as Apple support suggested to me. I think It is more like a software bug or a virus possibly. And it must be the os software as I removed all downloaded apps apart from YouTube and possibly one or two more.
What do you think? I will be grateful for any input.