[quote]The Samsung French Doir with freezer on the bottom and ice maker in ice room top left of fresh food section. I just learned that there is finally a new fix. Since they came out with this “ice room” design there has been many bulletins out with Samsung’s latest fix. None I have tried worked. Yes, they know there’s a problem and there is already a law suite about this. Understand your frustration. This latest fix isn’t going to make anyone happy either. The redesigned parts that are needed to correct the icing up issue came to $800 through searspartsdirect.com. That doesnt include shipping, labor and tax. The ice maker is redesigned and they fabricated 2 “Y” clips that act as heat sinks to aid in defrosting. The case auger assembly behind the ice bin is also to be replaced. That includes the dispenser motor and fan. This alone costs $255.00. Yes, it’s not right that you paid all that money on a refer that won’t make ice. As of today, Samsung isn’t picking up any of the costs. Probably because of a pending law suit. Who knows. If it was my refer, no way would I put any money into something that has had half a dozen failed fixes already. I’ve had several customers buy these new countertop ice makers that connect to your sink. Cost $150-$250. They love the ice and it’s an inexpensive solution to your ice crisis.[/quote]
+
[quote]
+
The Samsung French Door with freezer on the bottom and ice maker in ice room top left of fresh food section. I just learned that there is finally a new fix. Since they came out with this “ice room” design there has been many bulletins, each with a new fix from Samsung. None I have tried worked. Yes, they know there’s a problem and there is already a law suite about this. I understand your frustration. This latest fix isn’t going to make anyone happy either. The redesigned parts that are needed to correct the icing up cost around $600. That doesnt include shipping, labor and tax. The ice maker is redesigned and they fabricated 2 “Y” clips that act as heat sinks to aid in defrosting. The case auger assembly behind the ice bin is also to be replaced. This alone costs $255.00. Yes, it’s not right that you paid all that money on a refer that won’t make ice. As of today, Samsung isn’t picking up any of the costs. Probably because of a pending law suit. Who knows. If it was my refer, no way would I put any money into something that has had half a dozen failed fixes already. I’ve had several customers buy these new countertop ice makers that connect to your sink. Cost $150-$250. They love the ice and it’s an inexpensive solution to your ice crisis.
[quote]The Samsung French Doir with freezer on the bottom and ice maker in ice room top left of fresh food section. I just learned that there is finally a new fix. Since they came out with this “ice room” design there has been many bulletins out with Samsung’s latest fix. None I have tried worked. Yes, they know there’s a problem and there is already a law suite about this. Understand your frustration. This latest fix isn’t going to make anyone happy either. The redesigned parts that are needed to correct the icing up issue came to $800 through searspartsdirect.com. That doesnt include shipping, labor and tax. The ice maker is redesigned and they fabricated 2 “Y” clips that act as heat sinks to aid in defrosting. The case auger assembly behind the ice bin is also to be replaced. That includes the dispenser motor and fan. This alone costs $255.00. Yes, it’s not right that you paid all that money on a refer that won’t make ice. As of today, Samsung isn’t picking up any of the costs. Probably because of a pending law suit. Who knows. If it was my refer, no way would I put any money into something that has had half a dozen failed fixes already. I’ve had several customers buy these new countertop ice makers that connect to your sink. Cost $150-$250. They love the ice and it’s an inexpensive solution to your ice crisis.[/quote]