Saltar al contenido principal

Repara tus cosas

Derecho a reparar

Partes y herramientas

Ayuda

Versión actual por: oldturkey03 (detalles del voto) ,

Título:

iPhone is not recognized by pc

Texto:

Every time I connect my iPhone to my windows pc, a popup message appears saying that the device is not recognized, meaning that I can’t do ANYTHING with it on the pc. It doesn’t show up in iTunes nor the file explorer and in device manager it’s shown as unknown device with a yellow exclamation mark next to it (going to the properties tab, it says “a request for the usb device descriptor failed). The iPhone doesn’t even charge when connected to the computer. I’ve tried different cables and different computers, but the error persists. The device is new, and this problem actually occurred for the first time a few months ago, but I was able to fix it using CopyTrans Driver installer. Before, and after that, it was working perfectly. This time however, NOTHING works. Uninstalling and reinstalling the device drivers didn’t work, nor did reinstalling iTunes. Windows troubleshooter doesn’t work either. What can I do? Can someone please help me? It’s very important to me and I would really appreciate it if someone helped.

Dispositivo:

iPhone 6s

Estatus:

open

Respuesta Aceptada:

507957

Aporte original por: Cheesy Moon ,

Título:

iPhone is not recognized by pc

Texto:

Every time I connect my iPhone to my windows pc, a popup message appears saying that the device is not recognized, meaning that I can’t do ANYTHING with it on the pc. It doesn’t show up in iTunes nor the file explorer and in device manager it’s shown as unknown device with a yellow exclamation mark next to it (going to the properties tab, it says “a request for the usb device descriptor failed). The iPhone doesn’t even charge when connected to the computer. I’ve tried different cables and different computers, but the error persists. The device is new, and this problem actually occurred for the first time a few months ago, but I was able to fix it using CopyTrans Driver installer. Before, and after that, it was working perfectly. This time however, NOTHING works. Uninstalling and reinstalling the device drivers didn’t work, nor did reinstalling iTunes. Windows troubleshooter doesn’t work either. What can I do? Can someone please help me? It’s very important to me and I would really appreciate it if someone helped.

Dispositivo:

iPhone 6s

Estatus:

open