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Aporte original por: Augustine ,


Hi Sam Sheehan, sorry to hear about that, when that happens, especially during disk operation and fell from height, the HDD head most probably is misaligned / crashed...

if your data is important, you will need to send in to data recovery specialist. Don't try connecting and using it anymore as it may further damage the drive.

else if your hdd is still having warranty, consider sending in for service.