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Aporte original por: Dan Weisberg ,


Should anyone have a similar problem, a little update to this issue. After doing some more searching, it was suggested running a piece of glossy paper through the machine. I didn't have any such paper so I tried feeding some card stock through the rear feeder. While the card stock did not feed in, even though it had loaded properly, out of the front of the machine came a page that had clearly been stuck somewhere from a print job that was incomplete a few days ago, which is when the problem started. So there was indeed paper stuck, but where it was stuck remains a mystery to me because I looked in all the places the troubleshooting guide told me to look and there was no sign of paper stuck. Now with this paper ejected the printer seems to be operating normally again.