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Aporte original por: John Denny ,

Texto:

Go into app manager ...then tap more button select system apps from the drop down box ...scroll through for com.sec.ims select this app ...should look like a green bot/man there's an option to clear notification pop up ...this should do it along with clear any cache there too..

Samsung S5 neo only...that's my device and I had same problem after an OS update.

Estatus:

open