Aporte original por: Dean

Título:

No internet access/ Media Disconnected

Texto:

ive been working on a dell latitude e6410 windows 7 pro company laptop and i havent been able to get it to connect to the internet. it always gives me an unidentified network, no network access/ limited access message. when i went to look at the ip config info  so far, ive tried resetting the ip,  restarting it and restarting winsock but to no avail.

i noticed that there had been a virus on the computer and so i quarantined it with malwarebytes and used jrt several times. (the latter of which seems to keep finding and deleting the same 4 files referred to as "temporary internet files folder")

here are the ipconfig settings:

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Student10

Primary Dns Suffix  . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 5:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #

4

Physical Address. . . . . . . . . : 58-94-6B-61-B6-B1

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 4:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #

3

Physical Address. . . . . . . . . : 58-94-6B-61-B6-B1

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6200 AGN

Physical Address. . . . . . . . . : 58-94-6B-61-B6-B0

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::6514:9f5a:b1e0:afa6%17(Preferred)

Autoconfiguration IPv4 Address. . : 169.254.175.166(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

DHCPv6 IAID . . . . . . . . . . . : 240686187

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-CA-B3-D4-5C-26-0A-29-7C-AB

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Intel(R) 82577LM Gigabit Network Connecti

on

Physical Address. . . . . . . . . : 5C-26-0A-29-7C-AB

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{274D945A-549C-4FC8-9C3E-1D2A8397531B}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D2AC927F-9161-4B5A-913B-CFE639941B94}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F0789BDF-9162-404F-ADC0-DCADB23F6967}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix  . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Dispositivo:

Dell Latitude E6410

Estatus:

open