Aporte original por: Kristine hankins

Título:

My camera keeps showing power off and try again.

Texto:

My camera will not focus and keeps showing a message" power off and try again" the lens also wont come out either. I'm not sure what happened but ive only had it for a year. how do I get the lens to pop out?

I don't necessarily want to take the camera apart if its not needed. please help me.

Dispositivo:

Sony Cyber-shot DSC-HX300

Estatus:

open