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Versión actual por: oldturkey03 (detalles del voto) ,

Título:

How do you remove live demo mode if "Retail App" can't be found?

Texto:

I have a samsung galaxy tab s that my dad got from his friend who owns a gadget shop. I want to do a factory reset but it wont let me because it's in live demo mode. ive tried different methods like switching it off then holding the power button, volume up button and home button at once but it only says "mdm wont allow factory reset". Also, i've tried to do the method wherein you go to the retail app and input a password but I cant even find the retail app anywhere! What should I do? It's frustrating me because its preventing me from updating the android version and using all of the device's features like the fingerprint scanner. plus, there are so many junk files and  cookies i cant delete and it's preventing me from installing apps. Help is appreciated. Thanks in advance!

Dispositivo:

Samsung Galaxy Tab S 8.4

Estatus:

open

Respuesta Aceptada:

+390154

Aporte original por: eiramiel_23 ,

Título:

How do you remove live demo mode if "Retail App" can't be found?

Texto:

I have a samsung galaxy tab s that my dad got from his friend who owns a gadget shop. I want to do a factory reset but it wont let me because it's in live demo mode. ive tried different methods like switching it off then holding the power button, volume up button and home button at once but it only says "mdm wont allow factory reset". Also, i've tried to do the method wherein you go to the retail app and input a password but I cant even find the retail app anywhere! What should I do? It's frustrating me because its preventing me from updating the android version and using all of the device's features like the fingerprint scanner. plus, there are so many junk files and  cookies i cant delete and it's preventing me from installing apps. Help is appreciated. Thanks in advance!

Dispositivo:

Samsung Galaxy Tab S 8.4

Estatus:

open