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Versión actual por: phil miller ,

Texto:

hp compaq 8710p, windows 10.
this thing with automatic repair happened to me and my strong advice is dont rush into anything. please be a little bit patient. it might fix itself.
i kept doing hard restarts by holding down the power button till it forced a shutdown, but just ended up with it getting stuck on the preparing....etc message. sometimes not even a message. just the windows loading circle going round and round.
eventually i decided to go into the ROM segment by holding f10 on start up.
i ran a HDD self test and memory self test. both were ok. so all the talk about a corrupt hard drive might not be correct. i left it overnight tried again in the morning. no joy.
i needed to go out. so decided to switch it off at the power supply. when i came back 3 hours later it flipped from auto repair into diagnosing your pc. from there i did a system restore but it was unable to complete it due to a dodgy file. so i exited that and low and behold it booted normally. what a relief.
so take from this what you will. try unplugging everything for a few hours or overnight. see what happens. you might be lucky too ;))
+
+=== Update (04/15/2017) ===
+
+update on my post; it wasn't so much switching off the electrical supply that fixed it.
+it was removing a SANDISK HD memory card from the card reader that solved it.
+i didn't remember that i'd done that first time. but when the problem resurfaced, thats what i did to solve it.
+so the motto is; first make sure all usb and card readers are empty before doing anything drastic.

Estatus:

open

Aporte original por: phil miller ,

Texto:

hp  compaq 8710p, windows 10.

this thing with automatic repair happened to me and my strong advice is dont rush into anything. please be a little bit patient. it might fix itself.

i kept doing hard restarts by holding down the power button till it forced a shutdown, but just ended up with it  getting stuck on the preparing....etc message. sometimes not even a message. just the windows loading circle going round and round.

eventually i decided to go into the ROM segment by holding f10 on start up.

i ran a HDD self test and memory self test. both were ok. so all the talk about a corrupt hard drive might not be correct. i left it overnight tried again in the morning. no joy.

i needed to go out. so decided to switch it off at the power supply. when i came back 3 hours later it flipped from auto repair into diagnosing your pc. from there i did a system restore but it was unable to complete it due to a dodgy file. so i exited that and low and behold it booted normally. what a relief.

so take from this what you will. try unplugging everything for a few hours or overnight. see what happens. you might be lucky too ;))

Estatus:

open