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Aporte original por: shafterdcw7 ,


Feb 25 at 10:33 PM

Thanks, the hard reset worked.  It was booting up like it should, but some apps wouldn't open, Pandora, YouTube, Photos....  Amazon Prime app worked though.  I noticed that my gmail acct wasn't updating and I couldn't delete it either.  I checked a lot of other settings too before deciding to factory reset, but nothing helped.

I had tried two soft resets with no results and when I tried the factory reset in settings it didn't respond at all.

The hard reset worked well even though I tried to bypass the auto backup that Lenovo has so it downloaded all the apps and files that it backed up.

It's now working again, thanks

Thanks again for your help.