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Versión actual por: Kristen Gismondi ,

Título:

Moto G4 Plus Microphone is not working

Texto:

I dropped my g 4 plus from about a height of 10 feet ,thankfully I had a tempered glass and a silicon case ,on top of it have  a soft case, so the screen was safe , the Tempered glass took the impact and there was no scratch on the screen

However the mic is not working since then , I can hear but the caller can't hear me,thankfully  it works with a  headphone jack,

Need to know if I can fix it  though Its under warranty as I don't want it to be handled by the service center.

I can  can still use my bluetooth  if nothing seems to work

Dispositivo:

-MOTO G 4 Plus
+Moto G4 Plus

Estatus:

open

Aporte original por: Andrew Benedict ,

Título:

Moto G4 Plus Microphone is not working

Texto:

I dropped my g 4 plus from about a height of 10 feet ,thankfully I had a tempered glass and a silicon case ,on top of it have  a soft case, so the screen was safe , the Tempered glass took the impact and there was no scratch on the screen

However the mic is not working since then , I can hear but the caller can't hear me,thankfully  it works with a  headphone jack,

Need to know if I can fix it  though Its under warranty as I don't want it to be handled by the service center.

I can  can still use my bluetooth  if nothing seems to work

Dispositivo:

MOTO G 4 Plus

Estatus:

open