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Aporte original por: Warrior Harry ,

Texto:

Hello Friend, I had this problem. struggled with it back n forth methods docking-redocking, hold power n home buttom etc but it kept throwing the same error. iPhone screen remains having an itunes logo with charger connected to it.

i've changed my dock to a different usb port, iPhone starting responding and update started. try this, may be helpful to you

Estatus:

open