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Versión actual por: Dan ,

Texto:

my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?
 
=== Update (09/19/2015) ===
 
So for all of those posting here unfortunately my uncle passed away and I'm trying to reset his iPad 2.
 
The problem with Apple is that with Mac laptops and desktops they are able to be returned back to factory settings like when you first get them.
 
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account. In

In
another words unless you can prove ownership or prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account. In

In
another words unless you can prove ownership or prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!

Estatus:

open

Editado por: Dan ,

Texto:

my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?
 
=== Update (09/19/2015) ===
 
So for all of those posting here unfortunately my uncle passed away and I'm trying to reset his iPad 2.
 
The problem with Apple is that with Mac laptops and desktops they are able to be returned back to factory settings like when you first get them.
 
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account. In another words unless you can'tcan prove ownership or prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account. In another words unless you can'tcan prove ownership or prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!

Estatus:

open

Editado por: Dan ,

Texto:

my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?
 
=== Update (09/19/2015) ===
 
So for all of those posting here unfortunately my uncle passed away and I'm trying to reset his iPad 2.
So for all of those posting here unfortunately my uncle passed away and I'm trying to reset his iPad 2.
 
The problem with Apple is that with Mac laptops and desktops they are able to be returned back to factory settings like when you first get them.
The problem with Apple is that with Mac laptops and desktops they are able to be returned back to factory settings like when you first get them.
 
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account. In another words unless you can't prove ownership or you can prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!
With the iPhones or iPads when it is activated it is locked to that persons Apple ID. According to Apple support in order for me to access the iPad I need to provide them with a certificate of death and court documentation showing I'm the legal representative of the deceased at which point they will delete his Apple ID from their servers which will release the iPad from the Apple account. In another words unless you can't prove ownership or you can prove the person is dead your screwed! Gotta love Apple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget user account & passwords!

Estatus:

open

Editado por: Dan ,

Texto:

my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?
 
=== Update (09/19/2015) ===
 
So for all of those posting here unfortunately my uncle passed away and i amI'm trying to reset his ipad 2 theiPad 2.

The
problem with appleApple is that with macbook pro lineMac laptops and desktops they are able to be returned back to factory settings like when you first get them withthem.

With
the ipadsiPhones or iPads when it is activated it is locked to that persons apple id accordingApple ID. According to apple supportApple support in order for me to access the i pad iiPad I need to provide them with a certificate of death and a court documentdocumentation showing i am I'm the legal reresentativerepresentative of the deceased at wichwhich point they will delete his apple id account fromApple ID from their servers which will release the i padiPad from the apple accountApple account. In another words unless u find a way to jailbreak ityou can't prove ownership or you can prove the person is dead your screwed gottascrewed! Gotta love apple iApple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget passwords all the %#*@ time..user account & passwords!
So for all of those posting here unfortunately my uncle passed away and i amI'm trying to reset his ipad 2 theiPad 2.

The
problem with appleApple is that with macbook pro lineMac laptops and desktops they are able to be returned back to factory settings like when you first get them withthem.

With
the ipadsiPhones or iPads when it is activated it is locked to that persons apple id accordingApple ID. According to apple supportApple support in order for me to access the i pad iiPad I need to provide them with a certificate of death and a court documentdocumentation showing i am I'm the legal reresentativerepresentative of the deceased at wichwhich point they will delete his apple id account fromApple ID from their servers which will release the i padiPad from the apple accountApple account. In another words unless u find a way to jailbreak ityou can't prove ownership or you can prove the person is dead your screwed gottascrewed! Gotta love apple iApple I like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget passwords all the %#*@ time..user account & passwords!

Estatus:

open

Editado por: jamesandhisboy ,

Texto:

my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?
 
=== Update (09/19/2015) ===
 
So for all of those posting here unfortunately my uncle passed away and i am trying to reset his ipad 2 the problem with apple is that with macbook pro line laptops and desktops they are able to be returned back to factory settings like when you first get them with the ipads when it is activated it is locked to that persons apple id according to apple support in order for me to access the i pad i need to provide them with a certificate of death and a court document showing i am the legal reresentative of the deceased at wich point they will delete his apple id account from their servers which will release the i pad from the apple account another words unless u find a way to jailbreak it your screwed gotta love apple i like the security but am not inmpressed with the lack of ability to reset them due to the fact that people forget passwords all the %#*@ time..

Estatus:

open

Aporte original por: miess82442 ,

Texto:

my father is deceased and his name is on as a family member but his girlfriend has her email on it. I have the death certificate for my dad but his girlfriend died two weeks prior to him and I do not have hers. will that do?

Estatus:

open