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Aporte original por: Ali ,


It is more than likely that the LCD behind is damaged in someway.

Check for signs of cracks on the LCD (not the glass on top), also there could be a possibility the plug has come out, it seems to be very common in the S5 models, but not entirely sure if the S5 mini is the same or not.

If you don't see any cracks, or any physical damage to the phone i would suggest you try to take it back under warranty.