Aporte original por: Eric H

Texto:

This sounds like a defective proximity sensor. I had this on a few phones, most recently with a brand new note 3 right out of the box. Does this phone have a screen protector or anything near the proximity window? I've found that screen protectors sometimes block the light, making the phone think it is on your face during a call.

My money is on a defective proximity sensor.

Estatus:

open