My Samsung washing machine stopped and powered off mid cycle I think. It will not turn on. The door will not open. It is 1.5 years old. The year warranty ended in January.

Things I've tried:

- Checking the breaker, resetting it (off and back on).

- Testing the breaker itself to make sure it trips properly.

- Turning the breaker/power off for 10+ minutes then back on.

Note: The washer is on its own breaker and nothing else is plugged into the same outlet.

- Plugged something else into the outlet to confirm that it does indeed have power.

- Drained the liquid inside and cleaned the filter

I have removed the top panel and briefly examined the main PCB and other visible connections to see if anything was obviously loose. I have not removed the front panel.

I'm also not sure how to manually unlock the door, as I see no obvious tab to pull.

I have a multimeter, but have barely used it in the past, but with some help, I can check for continuity or for power somewhere if someone can suggest a place.

Im not quite aure where a fuse would be located on the PCB or washer in general, but maybe that is something to check?

Do you have any suggestions of things to try?

⟐ Commented marzo 22, 2026 at 3:58 GMT-7

What seems the problems with the power up? And how could i repair that?

Is there any other possible explanation beside the wire loose? The washing machine works in every ways except powering up . Once it power up, it starts fine with program cycle to the end, OK, no disruption nor error.

Which part of the control board am i focusing? Isn’t sound more like the on and off button has problem, every time when i press on/off button, every time there is a sound “click” but then it turns itself off, and sometime it displays the screen for a few seconds before turn off by itself.

⟐ Edited diciembre 28, 2023 at 9:27 GMT-7

Stated it need two parts Motor Stator DC31-00124A and Washer Motor Position Hall sensor.

I replaced both and now water goes in in small bursts lasting maybe 2-3 seconds then water shuts off for a few seconds then water comes in again for 2-3 seconds. This goes on for about a minute maybe then stops. No error codes time still showing but not counting down. Tub never moves during any of this time. There is a noise sounding like the motor but tub doesnt move. Tub moves very easily if you move it by hand.

please help

⟐ Commented enero 12, 2026 at 19:02 GMT-7

washing machine has no hot water. I have tested thermistor it appears fine. ohms resistance drops with hand heat. element is fine 2.2 ohms but when on washing cycle no hot water is created ive attached crocerdial clips to power input on element no voltage detected on terminal on heat part of cycle . I have replaced pcb board b dc92 02140a note no error coded shown on machine. I am out of ideas

⟐ Commented octubre 20, 2025 at 8:42 GMT-7

⟐ Answered junio 11, 2024 at 7:08 GMT-7

thank you that's a big help. Usually wires are brown and blue, I think this pump was replaced before we bought our washer looking at the amount of black electrical tape placed over the wires in places. Do you know the active terminal on the pump or doesn't it matter which terminal you connect the wires to? terminals are not marked.

⟐ Answer edited agosto 06, 2023 at 6:41 GMT-7

⟐ Answered junio 23, 2023 at 22:41 GMT-7

When i go into forced spin cycle, the water drains easily but the cycle seems stuck. I have to stop the machine, shut down, power on again and go into the forced spin cycle again, for it to work and complete.

can someone help?

⟐ Commented octubre 20, 2022 at 23:13 GMT-7

I’ve tried replacing the sensor, but the error persists. Working with a local Samsung technician, the next recommendation is to try replacing the hose connecting the water level sensor to the tub. I was able to determine that part #4 on this diagram is the sensor, but there’s no reference to the connection hose, or any indication which part number I’d need to order to replace the hose.

Is there a way to determine which part number is the connection hose?

Thanks in advance.

⟐ Edited enero 22, 2026 at 12:17 GMT-7

⟐ Edited diciembre 28, 2023 at 9:31 GMT-7

I have a problem with the water heater.

I have a problem with the water heater in my automatic washing machine, and a code appears he.

⟐ Answered marzo 23, 2026 at 7:23 GMT-7

How does the machine sense if the door is closed/locked? Is there a prox switch or is it measuring psi on the latch?

Is there a specific schematic for that part? Thanks

⟐ Answer accepted enero 22, 2026 at 12:08 GMT-7

⟐ Answer accepted enero 22, 2026 at 12:06 GMT-7

⟐ Answer accepted enero 22, 2026 at 8:40 GMT-7

⟐ Commented enero 02, 2026 at 2:14 GMT-7

⟐ Answered diciembre 17, 2025 at 0:31 GMT-7

⟐ Answered diciembre 11, 2025 at 12:01 GMT-7

⟐ Answer edited noviembre 18, 2025 at 1:18 GMT-7

While I wait seemingly forever for Samsung techs to contact me to schedule a service call, I’m hoping for some guidance in the very least to get the wet clothes out of my drum.

I have a:

Bespoke 5.3-cu ft High Efficiency Stackable WF53BB8700ATUS

Steam Cycle Smart Front-Load Washer (Silver

Steel) ENERGY STAR

Purchased in July 2023.

I was washing clothes when I got an alert from my SmartThings app which said: “check water draining system.”

It became unresponsive after that, it was still lit up and “alive” but wouldn’t do anything, even through the SmartThings app.

Suddenly all power to it went out. To note, I have this stacked, with the dryer on top. I’m not able to move it on my own to get into anything on the top panel of the washing machine.

The dryer still has full power and is fully working - I have only one plug for both devices.

I’ve unplugged it and waited 30 min before plugging in, nothing.

I’ve flipped the circuit board, nothing,

I drained ALL of the water and cleared out the filter which was pretty clean to begin with.

Is there anything else I can do? I just want to get this door opened.

⟐ Answered octubre 24, 2025 at 22:06 GMT-7

I have a Samsung active smart care model#

WA45T3400AV/A4

⟐ Answer edited enero 22, 2026 at 9:48 GMT-7