iFixit - Answers With Device "Samsung Chromebook"

Samsung Chromebook XE550C22: How do I fix this screen?

Sat, 26 Jun 2021 17:28:13 -0700

I tried restarting the chrome Crtl+shift+refresh. It’s still broken. Please help!

⟐ Answer accepted junio 26, 2021 at 17:28 GMT-7

Samsung Chromebook XE500C21-A03US: After replacing the motherboard, how do you get it to be accepted?

Sun, 17 May 2020 17:23:50 -0700

I’ve replaced the motherboard in my XE500C21-H04US. I did this because the power adapter broke on the original motherboard. The original motherboard works just fine in all other respects; it just is unable to charge the battery. In fact, if I reinstall the old motherboard I can reinstall the OS and everything works fine. I have reinstalled it twice now to confirm.

With the new motherboard I am able to charge. It starts up to a black or blank screen. The system does not seem to accept the new motherboard. Is there something special I must do to get the new motherboard integrated?

I have tried a number of ideas and have included them below with the results.

Power on:

Screen stays off (un-lit)
Power button light is on
After about 17 seconds, a sound plays through the speakers
If I hold the power button for 3 seconds, it powers off
Pressing the mousepad or a variety of keys seems to have no effect (ctrl-d, ctrl-c, ctrl-z, ctrl-t, esc, random keys, …), neither before nor after the chime sounds.
Power on while holding the reset button on the bottom of the machine:
Screen illuminates, but remains "black/blank"
Press the power button once and it powers off immediately

Power on dev mode:

Same as powering on in normal mode, except the chime sounds after about 50 seconds

Power on with reset button in dev mode:

Same as normal mode

Power on, with reset button, wait and insert recovery USB:

Screen remains "black" (but on)
When I insert the disk, the screen flashes off then on again and then remains "black" (but on).
The USB disk light seems to indicate that data is being read. I leave it in for several minutes.
When the LED light on the disc is idle (SanDisk "breathing"), I remove it.
The screen turns off but the power button led remains on.
Pressing the power button for 3 seconds powers off.

⟐ Commented mayo 17, 2020 at 17:23 GMT-7

Samsung Chromebook 2: Is the eDP cable 1-lane or 2-lane?

Tue, 18 Dec 2018 17:47:10 -0700

I'm going to replace the display with a higher resolution one, which has the same power signature and connector locations, but the higher resolution also demands a 2-lane eDP connector. I know that the 13.3" Chromebook 2 uses a 2-lane eDP connector since it's 1920x1080. I'm hoping that Samsung used the same connector on both machines to make things easier.

⟐ Commented diciembre 18, 2018 at 17:47 GMT-7

Samsung Chromebook Series 3: How can I fix a hardware issue of wifi connection?

Thu, 02 Mar 2017 04:36:43 -0700

Chromebook cant hold a signal stronger than 25% unless right next to a router, and even then it will not go higher than 50%

Only device afftected, always the same regardless of networks or routers.

Been told its likely a hardware issue but I cant find a way to actually fix it. Ive seen how to take apart the chromebook but have nevet seen any replacement parts for components that deal with wifi.

Added screenshots but theres already a few helpful answers

⟐ Commented marzo 02, 2017 at 4:36 GMT-7

Samsung Chromebook Series 3: What kind of charger does it use for

Sun, 11 Jan 2026 13:38:36 -0700

What kind of charger do I use

⟐ Answered enero 11, 2026 at 13:38 GMT-7

Samsung Chromebook 4: issue with audio drivers

Mon, 05 Jan 2026 18:16:26 -0700

Hi! I have a samsung chromebook 4 bluebird running windows 10, thought it says its 32gb its actually 28-29~, so i have been searching drivers for a long time and cant find it, and its my personal laptop so i really need audio, please help!

⟐ Answered enero 05, 2026 at 18:16 GMT-7

Samsung Chromebook XE550C22: My laptop won't open because I spilled my tapioca ( sugary dessert)

Fri, 27 Jun 2025 07:47:34 -0700

I spilled my tapioca ( sugary dessert drink ) and I didn't notice it for more than 3 hours cause I was sleeping and I was hoping is there any chance that it will get repaired.

⟐ Answer edited junio 27, 2025 at 7:47 GMT-7

Samsung Chromebook 3: I want to splice the power cord to be hardwired in but idk how

Sat, 08 Jun 2024 14:43:43 -0700

I know how to solder and would like to remove the port completely and just have the powerblock permanently attached, I don't know how to tell whats positive, negative, neutral. Any help would be appreciated

⟐ Answered junio 08, 2024 at 14:43 GMT-7

Samsung Chromebook Plus XE521QAB: Stuck on err_internet_disconnected white screen

Thu, 11 Apr 2024 06:50:24 -0700

hello. My Chromebook is stuck on this screen. I cannot raise any toolbars or even try to connect to the internet. Our router and connection is fine on all our other computers and devices. Any help would be great. I've restarted the device and it keeps going straight to this screen immediately.

⟐ Answered abril 11, 2024 at 6:50 GMT-7

Samsung Chromebook Series 3: My Chromebook is saying the WiFi is disabled.

Thu, 14 Mar 2024 11:45:05 -0700

My WIFI is saying it’s disabled and I can’t toggle on the WiFi. It just shuts off right away. Where can I find the WiFi card or how can I add WiFi?

⟐ Answered marzo 14, 2024 at 11:45 GMT-7

Samsung Chromebook Plus V2: Keys on Chromebook Not Working

Sun, 11 Feb 2024 05:42:38 -0700

I have an old Samsung Chromebook Plus V2, and some of the keys not working.

What I tried:

I took the keycaps off and cleaned the inside with Isopropyl Alcohol (91%) with a cotton swab.

I tore down the whole Chromebook, then reseated all the flex and ZIF connectors. (The other functions like trackpad, speakers, screen, etc. work fine)

⟐ Commented febrero 11, 2024 at 5:42 GMT-7

Samsung 500C ChromeBook: Screen won't turn on

Sat, 22 Jul 2023 17:02:52 -0700

Green charging light turns on but can't get screen to turn on 😭 help me

⟐ Answered julio 22, 2023 at 17:02 GMT-7

Samsung Chromebook 3: Wifi not turning on

Thu, 15 Jun 2023 11:17:41 -0700

thinking Drivers it might be new drivers

⟐ Answer edited junio 15, 2023 at 11:17 GMT-7

Samsung Chromebook 4: How do I change the 64gb memory chip

Sun, 11 Jun 2023 18:37:45 -0700

I need more space on my computer

⟐ Answer edited junio 11, 2023 at 18:37 GMT-7

Samsung Chromebook Series 3: How to replace the webcam?

Fri, 02 Jun 2023 19:49:10 -0700

I haven't been able to use the webcam on my Samsung S3 Chromebook for a few months and I'm pretty sure it's a hardware issue. Anyone have a guide or tips for how to replace? I don't have any experience doing this, so I'm hesitant to use the teardown as a guide.

⟐ Answered junio 02, 2023 at 19:49 GMT-7

Samsung Chromebook Series 3: Need help reconnecting trackpad ribbon cable to motherboard!

Fri, 02 Jun 2023 18:35:25 -0700

Hi. I replaced the battery on my 5-year old Chromebook. After it charged I had no cursor. I disconnected the trackpad and cleaned it with alcohol and replaced, replacing the ribbon cables, etc. Still no cursor. However, in the process of cleaning I disconnected ribbon cable port from the motherboard on the opposite end from the trackpad. I shouldn’t have done this. I thought it didn’t look like it was seated properly so I pulled up on it. Now I don’t know how to reconnect it. It doesn’t seem intuitive. Does it snap into place (doesn’t seem so)? Do I get it flush with the motherboard and push it forward toward the back of the computer? When I was playing around with it I noticed a tiny metal bracket or “arm” to the left of the place where the port should be seated. I inadvertently broke that off the board when I tried to bend it. I’m hoping that this can be fixed. The ribbon cable is securely clamped in the port, but the port is not connected to the motherboard. Also, still don’t know how I lost the cursor nor how to get it back. Thank you in advance for your great instructions and photos. I hope you can help me. I have the Samsung Chromebook 3. Thank you in advance!….elaine

⟐ Answered junio 02, 2023 at 18:35 GMT-7

Samsung Chromebook: Broken screen Samsung Chrome4 #XE310XBA

Wed, 09 Nov 2022 20:04:34 -0700

Can I order a new screen and replace it myself? Samsung Chromebook 4 #XE310XBA. Have replaced phone screens and batteries using ifixit in the past.

⟐ Commented noviembre 09, 2022 at 20:04 GMT-7

Samsung Chromebook XE500C21-A03US: My shift key is not working anymore ;-;

Sat, 01 Oct 2022 23:24:14 -0700

hi, im just some random kid trying to fix my home chromebook lol, so my shift key (left one if it helps) is not working. its the one normally use, and i think its broken. my mom wont let me call google tech support. and my dad doesnt know how to fix it (hes a i.t. guy, and he doesnt use a chromebook.) its probably broken cause i like to write and play roblox on my chromebook. so if someone can help me, that would be great :3

(i think i have the right device lol)

⟐ Answer edited octubre 01, 2022 at 23:24 GMT-7

Samsung Chromebook Series 3: What should I do? Been trying to fix this.

Sat, 03 Sep 2022 02:46:25 -0700

been trying to download Chrome recovery utility

⟐ Answer edited septiembre 03, 2022 at 2:46 GMT-7

Samsung Chromebook: Can I replace my Samsung chromebook 4 XE350XBA-K01US charging port?

Thu, 11 Aug 2022 11:40:02 -0700

I want to know if I can change the charging port on my Samsung chromebook 4 XE350XBA-K01US 15.6" by myself. I don't know if it needs to be soldered or if it has screws. I generally like to fix things on my own to save money, but if I have to solder it, I'll be taking it in. If I can fix it on my own, can someone link a video or a how to page for that one?

⟐ Answered agosto 11, 2022 at 11:40 GMT-7