iFixit - Answers With Device "External Storage"

Western Digital External Storage: Hard drive is not showing up on my computer

Fri, 02 Jul 2021 11:27:32 -0700

I'm using Mac OSx Yosemite Version 10.10.2 and the last time i conntected my WD External Hard Drive was just 5 days ago and I disconnected correctly etc. So it wasn't till today that I reconnected it to my laptop and it doesn't show on my desktop. The light blinks on the hard drive and I hear it spinning but doesn't show on my desktop. I have important files in this drive. What can I do?

⟐ Answer edited julio 02, 2021 at 11:27 GMT-7

Seagate external storage: Why is the drive not detected?

Mon, 12 Aug 2019 20:31:01 -0700

When I plug in the computer USB port the drive is not detected; the green led blinks and I can hear weak continuous beeps. It is a Seagate 750GB external hard drive.

⟐ Commented agosto 12, 2019 at 20:31 GMT-7

Western Digital My Passport: How do I get data off?

Thu, 09 Apr 2026 04:36:22 -0700

The drive shows up on my computer, I can access it, but when I try to pull it off it goes EXTREMELY slow and I get an error. I need help.

⟐ Answered abril 09, 2026 at 4:36 GMT-7

Western Digital My Passport Ultra: Dropped portable hard drive

Thu, 31 Oct 2024 08:53:46 -0700

I dropped my portable external hard drive. Can I still recover all the files inside my external hard drive?

⟐ Answered octubre 31, 2024 at 8:53 GMT-7

Western Digital My Passport Ultra: Data Transfer very slow

Tue, 24 Oct 2023 22:24:34 -0700

My External hard drive takes time to be discovered when plugged in and once discovered data is transferred extremely slow. e.g 10MB Can take 3 hours. it transfers @ a rate of 52KB/ps or less.

⟐ Commented octubre 24, 2023 at 22:24 GMT-7

Western Digital My Passport: My USB doesn't work?

Thu, 06 Mar 2025 01:46:26 -0700

My USB MyPassport 2TB stopped working when I plugged it in the computer.

⟐ Commented marzo 06, 2025 at 1:46 GMT-7

External Storage: Why can't I add files to my Toshiba external hard drive?

Thu, 28 Nov 2024 03:36:12 -0700

I plug in my 1.5 TB Toshiba external hard drive on a Mac, and I can view my files and copy & paste them to my desktop. But I cannot add any files to the hard drive. A "cancellation" sign appears when I try to drag and drop any type of file. I have over 1 TB of files on the drive with 500 GB of free space left. I would transfer files to another device then attempt reformatting it, but I don't have the time or money to do this. Any help or suggestions? Thanks.

⟐ Answer edited noviembre 28, 2024 at 3:36 GMT-7

Western Digital My Passport: My usb port got broken

Mon, 04 Nov 2024 02:49:55 -0700

I have a WD my passport, where the usb port is broken and i asked in service centre, everyone said nothin can be done. it has to be throwed and my very important files are there in it. pls help me out guys.

⟐ Commented noviembre 04, 2024 at 2:49 GMT-7

Western Digital My Passport: Why my device is very slow and beeb while working?

Fri, 13 Sep 2019 05:16:11 -0700

My device has been stop working then it works but it becomes very slow, I cant explore r copy any thing from it and there is a strange sound like beebing wile working ?????

⟐ Answered septiembre 13, 2019 at 5:16 GMT-7

Western Digital My Book: My Book won't power up

Sun, 14 Jul 2024 05:32:06 -0700

My MyBook 3T Drive, less than 1 yr old, only used for Time Machine backups, refuses to power up now. Have no idea why; I haven't even backedup that many times so it's got plenty of space.

I've tried different outlets, also subbed in the power cable from my older MyBook Studio, all to no avail! This is especially maddening since I have many externals, one from 2006 even, that I no longer use but still powers up! makes me think newer is less reliable - !! This really blows!

so if I tear it down, what am I looking for?

is there a way to access it w/o a power source?

fyi, it's barely 1 yr old - bought it in Aug 2016

⟐ Answered julio 14, 2024 at 5:32 GMT-7

Western Digital Elements HD: WD External Hard drive isn't accesible

Wed, 15 Sep 2021 15:50:58 -0700

Help would be greatly appreciated! I have a 1tb Western Digital Elements External Hard Drive that is <1 year old, and up until two days ago, was working fine.

There was no physical damage it received. I had the drive plugged into my laptop, I attempted to open a folder on it after some time had passed: it froze, then closed out. I unplugged the drive and re-inserted it: my computer recognizes that something was plugged in, but I cannot access the files on the drive.

There is no clicking noise. It lights up fine, and I can hear the disk spinning smoothly. It shows up under Device Manager under its proper name, but not in Disk Management. When I open disk management, I get a message that says “you must initialize a disk before logical disk manager can access it”. It does not work when plugged into different computers, nor when switching the cables.

I am a computer novice, but my sleuthing leads me to believe that the issue is with the SATA connections. Though this seems to be an easy fix, Western Digital unfortunately has the sata connections integrated into the rest of the board. A video had suggested buying another identical hard drive and replacing the controller board with the old one, but others have said that is a bad idea. Please help me.

⟐ Answer edited septiembre 15, 2021 at 15:50 GMT-7

Seagate Wireless Plus 2Tb: Battery replacement for Seagate Wireless Plus 2Tb?

Mon, 22 Jul 2024 13:58:05 -0700

Battery has been deteriorated since 2014.

I did teared down the devise. ordered battery on Amazone, but it does not fit model 1AYBA4.

Made lots of search, looks like Samsung Mega 6.3 i9200 battery should fit.

Kindly advise if anybody got fixed this issue.

Thank you in advance/

⟐ Commented julio 22, 2024 at 13:58 GMT-7

Seagate FreeAgent Go Portable Drive: hard drive never opens when plugged into computer

Wed, 10 Aug 2022 08:04:13 -0700

the hard drive turns on and lights up when plugged into computer but will never load or show up on desktop. Is a portable hard drive able to be fixed?

⟐ Answer deleted agosto 10, 2022 at 8:04 GMT-7

External Storage: How to disassemble my external hard drive

Tue, 17 Jan 2017 12:41:52 -0700

Hi everybody, I need your help to disassemble my Verbatim Store 'n' Save SuperSpeed USB 3.0 4Tb Desktop external hard drive because I dropped it from half meter high and now it doesn't work. It makes some noises like if it's trying to read and the sistem doesn't recognize it. I want to open it to see if I can do anything to solve the problem.

Thanks everybody and keep it up!

The model is: 47674

Here some images taken from the Verbatim webpage:

⟐ Commented enero 17, 2017 at 12:41 GMT-7

Western Digital My Passport: How to fix my corrupt Passport external HDD

Sat, 07 Jan 2017 07:20:28 -0700

I believe my passport was unplugged from my Windows computer without going thru the proper logging off procedures so now I cannot access my data. My computer will hang up at times. Other times i will be able to see the drive and the main folders that are on the external drive but I cannot access. What can I do to get my data back?

⟐ Answer accepted enero 07, 2017 at 7:20 GMT-7

LaCie 2TB Porsche Design USB-C Hard Drive: Failed Hard Drive How do I open this Case to work inside.

Thu, 15 Dec 2022 13:12:00 -0700

Failed Hard Drive How do I open this Case to work inside.

I can not find any videos on how to open the case on this hard drive

My hard drive makes a Beeping noise when I plugged it in.

I would really like to repair my drive and remove my files

I cannot afford to pay hundreds of dollars to get my data off this drive

Can you Help

⟐ Answered diciembre 15, 2022 at 13:12 GMT-7

Western Digital External Storage: Western Digital Elements External HD doesn't show connected on PC?

Wed, 27 Dec 2023 04:41:26 -0700

When I connect the external hard drive to the USB drive on the computer the drive doesn't show up. I heard this could be a platter that has gone bad. Is there any thing I could do to fix this problem or get the data off of the external hard drive?

⟐ Commented diciembre 27, 2023 at 4:41 GMT-7

western digital my book: How to open the case on a WD My Book Essential?

Fri, 03 Jul 2020 11:03:44 -0700

There no apparent screws or fasteners, so I believe it is 'plastic snap' lock.

This drive has intermittent power problems and I believe 'something' is loose inside, or I will put the drive in another case (hopefully, at worst).

Regarding the power problem, sometimes when it fails, a light tap on the case makes it power back on.

⟐ Commented julio 03, 2020 at 11:03 GMT-7

Western Digital My Passport Ultra: Why doesn't WD My Passport Ultra 2TB allow me to paste files.

Mon, 09 Sep 2019 22:53:26 -0700

I was intending to use WD My Passport Ultra 2TB as an Archive to backup all my files and folders. Unfortunately, it is not allowing anything to be copied or saved on it.

Please instruct how to change this.

⟐ Answered septiembre 09, 2019 at 22:53 GMT-7

western digital my book: How do I fix the loose USB connection port?

Thu, 15 Oct 2015 11:07:36 -0700

The HD can no longer connect to the computer. It had a loose USB port, which by jiggling would eventually connect. Now, no amount of jiggling allows it ti connect. It powers up fine. When I try insert the USB cable into the port it falls in.

Western Digital My Book Essential 1.5TB USB 2.0 External Hard Drive WDBAAF0015HBK

⟐ Commented octubre 15, 2015 at 11:07 GMT-7