Hashim Benjamin, I do not own this device, This is info from link below, hold the power button for approximately 30 seconds to reset the device. The device may begin functioning after resetting. You can also check the troubleshooting link below. If no go, since the JBL speaker was purchased so recently, return to place of purchase for replacement/refund. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

JBL Flip 3 Troubleshooting