Computer becomes un responsive, and getting a crash report
Hi,
My macbook pro becomes un responsive (the track pad is moving slow and bumpy, and keys work slow )
and then i get a crash report as follows
Anonymous UUID: AAE26628-70A3-BD18-2408-9D60A61DAB91
Wed Jun 12 17:49:29 2019
- Panic Report ***
panic(cpu 2 caller 0xffffff7f8c8f9c0c): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0x8 VID/DID=0x2260126f
. FW Revision=C2.3.23A\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-387.260.15/IONVMeController.cpp:5334
Backtrace (CPU 2), Frame : Return Address
0xffffff921e8abae0 : 0xffffff80097aea2d
0xffffff921e8abb30 : 0xffffff80098e9e95
0xffffff921e8abb70 : 0xffffff80098db70a
0xffffff921e8abbe0 : 0xffffff800975bb40
0xffffff921e8abc00 : 0xffffff80097ae447
0xffffff921e8abd20 : 0xffffff80097ae293
0xffffff921e8abd90 : 0xffffff7f8c8f9c0c
0xffffff921e8abef0 : 0xffffff7f8c8f9e93
0xffffff921e8abf30 : 0xffffff8009ebc6ae
0xffffff921e8abf70 : 0xffffff8009ebc428
0xffffff921e8abfa0 : 0xffffff800975b0ce
Kernel Extensions in backtrace:
com.apple.iokit.IONVMeFamily(2.1)[FAFF8EA6-B8EF-314D-886A-DEAB39FF3EA9]@0xffffff7f8c8ec000->0xffffff7f8c92bfff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[A367CF6B-B3EA-36FE-86E6-03B771CA8A69]@0xffffff7f8a594000
dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D-B9DF-8C27819CC214]@0xffffff7f8a095000
dependency: com.apple.driver.AppleEFINVRAM(2.1)[C3C74D36-E06B-3753-A373-5BC9D486DD9C]@0xffffff7f8a76a000
dependency: com.apple.iokit.IOStorageFamily(2.1)[D43332F2-2D40-3DF1-8F77-D633BCDAE660]@0xffffff7f8a38e000
dependency: com.apple.iokit.IOReportFamily(47)[5772C11C-ED28-322A-910F-874583B23101]@0xffffff7f8a8b9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
18F132
Kernel version:
Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64
Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851
Kernel slide: 0x0000000009400000
Kernel text base: 0xffffff8009600000
__HIB text base: 0xffffff8009500000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 26210459757980
last loaded kext at 4285922678455: com.apple.driver.usb.cdc.acm 5.0.0 (addr 0xffffff7f8ce8b000, size 32768)
last unloaded kext at 540576924657: com.apple.driver.AppleIntelLpssGspi 3.0.60 (addr 0xffffff7f8c673000, size 45056)
loaded kexts:
com.getdropbox.dropbox.kext 1.9.3
com.apple.driver.AudioAUUC 1.70
com.apple.fileutil 20.036.15
com.apple.driver.AGPM 110.25.10
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 282.54
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleGraphicsDevicePolicy 3.40.16
com.apple.AGDCPluginDisplayMetrics 3.40.16
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.12f1
com.apple.driver.pmtelemetry 1
com.apple.driver.eficheck 1
com.apple.driver.AppleBacklight 170.12.11
com.apple.driver.AppleOSXWatchdog 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 12.0.9
com.apple.driver.AppleThunderboltIP 3.1.2
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMCCSControl 1.5.9
com.apple.driver.AppleSMCLMU 212
com.apple.driver.AppleCameraInterface 6.8.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 12.0.9
com.apple.driver.AppleUSBCardReader 456.260.3
com.apple.driver.AppleUSBTCButtons 255
com.apple.driver.AppleUSBTCKeyboard 255
com.apple.driver.AppleVirtIO 2.1.3
com.apple.filesystems.hfs.kext 407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.filesystems.apfs 945.260.7
com.apple.private.KextAudit 1.0
com.apple.driver.AirPort.BrcmNIC 1400.1.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 201
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.cdc.acm 5.0.0
com.apple.driver.usb.serial 6.0.0
com.apple.driver.usb.cdc.ecm 5.0.0
com.apple.driver.AppleUSBMergeNub 900.4.2
com.apple.driver.AppleUSBAudio 315.6
com.apple.driver.DspFuncLib 282.54
com.apple.kext.OSvKernDSPLib 528
com.apple.kext.triggers 1.0
com.apple.iokit.IOAVBFamily 740.1
com.apple.plugin.IOgPTPPlugin 740.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.AppleHDAController 282.54
com.apple.iokit.IOHDAFamily 282.54
com.apple.iokit.IONDRVSupport 530.51
com.apple.driver.AppleGraphicsControl 3.40.16
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGPUWrangler 3.40.16
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.40.16
com.apple.iokit.IOAcceleratorFamily2 404.9
com.apple.iokit.IOGraphicsFamily 530.66
com.apple.iokit.IOSurface 255.5.4
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.12f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.12f1
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1
com.apple.iokit.IOBluetoothFamily 6.0.12f1
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.AppleUSBMultitouch 263
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.iokit.IOSerialFamily 11
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleThunderboltDPInAdapter 5.6.4
com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4
com.apple.driver.AppleThunderboltNHI 4.7.6
com.apple.iokit.IOThunderboltFamily 6.8.4
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.2
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.quarantine 3
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 493.0.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 456.260.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3
com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3
com.apple.iokit.IOStorageFamily 2.1
com.apple.kext.CoreTrust 1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 47
com.apple.iokit.IOTimeSyncFamily 740.2
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
Model: MacBookPro11,2, BootROM 149.0.0.0.0, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f15
Graphics: kHW_IntelIrisProItem, Intel Iris Pro, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)
Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
___________________
I had called apple about this, after trying several things they told me to erase and reinstall the OS but it helped just for a few weeks then same issue happened again,
Apple told me to go to a apple store they said since i upgraded my SSD they cant see if their is an hardwere issue
————————-
does anyone understand the crash report? can anyone help me out in this situation that is happening once in a day about?
Thank you in advance