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Introducción

Follow this guide to replace the hard drive on your Xbox One X model 1787. You might do this if your hard drive has stopped working.

Turn off the console and unplug any cables before beginning this guide. Follow general electrostatic discharge (ESD) safety procedures while repairing the console.

These steps only describe how to replace the hard drive. You may need additional software tools to get the replacement hard drive to function.

Resumen del Video

  1. Use blunt tweezers to peel off the sticker covering the right-side screw on the back of the console. Before starting this guide: Turn off the device. Then, unplug any cables from the console.
    • Use blunt tweezers to peel off the sticker covering the right-side screw on the back of the console.

    • Before starting this guide: Turn off the device. Then, unplug any cables from the console.

  2. Use a T10 Torx screwdriver to remove the two 12.6 mm–long screws located on the back of the console.
    • Use a T10 Torx screwdriver to remove the two 12.6 mm–long screws located on the back of the console.

  3. Rotate the console 90 degrees. Pull the front of the upper plastic case horizontally toward the front of the console until it comes to a stop. This slides the clips out of the slots on the upper plastic case.
    • Rotate the console 90 degrees.

    • Pull the front of the upper plastic case horizontally toward the front of the console until it comes to a stop. This slides the clips out of the slots on the upper plastic case.

  4. Rotate the console 90 degrees so that the back is facing you. Lift up the left side of the upper plastic case (as viewed from the back of the console), stopping when it won’t lift any further.
    • Rotate the console 90 degrees so that the back is facing you.

    • Lift up the left side of the upper plastic case (as viewed from the back of the console), stopping when it won’t lift any further.

  5. While continuing to hold the left side of the upper plastic case, push up on the right side to move the right-side screw boss out of the way. If pushing up on the case doesn't work, try moving it in different directions until it can swing open. Swing the upper plastic case open to 75 degrees.
    • While continuing to hold the left side of the upper plastic case, push up on the right side to move the right-side screw boss out of the way.

    • If pushing up on the case doesn't work, try moving it in different directions until it can swing open.

    • Swing the upper plastic case open to 75 degrees.

  6. Push the upper plastic case down and away from the console to remove it completely. Push the upper plastic case down and away from the console to remove it completely.
    • Push the upper plastic case down and away from the console to remove it completely.

  7. Use the pointed end of a spudger, an opening tool, or your fingernail to flip down the small, hinged locking flap on the ribbon cable ZIF connector on the front circuit board. Use the pointed end of a spudger, an opening tool, or your fingernail to flip down the small, hinged locking flap on the ribbon cable ZIF connector on the front circuit board. Use the pointed end of a spudger, an opening tool, or your fingernail to flip down the small, hinged locking flap on the ribbon cable ZIF connector on the front circuit board.
    • Use the pointed end of a spudger, an opening tool, or your fingernail to flip down the small, hinged locking flap on the ribbon cable ZIF connector on the front circuit board.

  8. Use blunt tweezers to pull the ribbon cable down out of the connector.
    • Use blunt tweezers to pull the ribbon cable down out of the connector.

  9. Use a T8 Torx screwdriver to remove the three 13.3 mm screws securing the front circuit board to the upper metal case.
    • Use a T8 Torx screwdriver to remove the three 13.3 mm screws securing the front circuit board to the upper metal case.

  10. Pull the front circuit board straight out away from the upper metal case and set it aside. Grip the board on either side of where it is plugged in to avoid bending and damaging it.
    • Pull the front circuit board straight out away from the upper metal case and set it aside.

    • Grip the board on either side of where it is plugged in to avoid bending and damaging it.

    During the reassembly process, I highly recommend that you reattach and lock the ribbon cable (steps 7 and 8) before you attach the circuit board. There is plenty of ribbon to work with, and once the circuit board is attached it is nearly impossible to get the ribbon flat and aligned and pushed up into the guide. Obviously be careful you don’t yank the ribbon as you maneuver the circuit board into place, but who’s not being careful while they are doing this?

    Tim Davis - Contestar

  11. Use a T10 Torx screwdriver to remove the six 47.7 mm screws securing the upper metal case to the lower plastic case.
    • Use a T10 Torx screwdriver to remove the six 47.7 mm screws securing the upper metal case to the lower plastic case.

    • Use a T8 Torx screwdriver to remove the two 7.5 mm screws securing the press connector to the upper metal case.

    Must remove power supply screws as well

    Kwame Tsunami - Contestar

    Hi, this step only includes the screws needed to remove the lower metal case. Guides that require removing the power supply screws will have a step later on with instructions on which screws to remove.

    Kyle Smith -

  12. Insert the flat end of a spudger underneath the press connector on the side opposite of the ribbon cable. Use the spudger to lift the press connector up and away from the upper metal case.
    • Insert the flat end of a spudger underneath the press connector on the side opposite of the ribbon cable.

    • Use the spudger to lift the press connector up and away from the upper metal case.

    • Don't push the spudger all the way to the socket. Prying up the socket may damage it.

    • To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Do not press down on the middle. If the connector is misaligned, the pins can bend, causing permanent damage.

    I need to know what it calls and I will purchase the one like press connector on the upper metal case.

    Erick Rivera - Contestar

  13. Flip the console over. Hold on to the lower plastic case because it is no longer  attached to the metal case. Lift the lower plastic case up from the metal case and set it aside.
    • Flip the console over.

    • Hold on to the lower plastic case because it is no longer attached to the metal case.

    • Lift the lower plastic case up from the metal case and set it aside.

  14. Remove the two T10 Torx screws securing the lower metal case:
    • Remove the two T10 Torx screws securing the lower metal case:

    • One 7.7 mm screw

    • One 11.4 mm screw

    bei mir waren beide Schrauben identisch konnte sie auch komplett versenken

    Evtl. fand vor mir schon ein Austausch statt

    André Schuler - Contestar

  15. Lift the lower metal case up off the upper metal case and internal components.
    • Lift the lower metal case up off the upper metal case and internal components.

    • The disc drive may lift up with the lower metal case. Hold it down during this step.

    • Set the lower metal case aside.

  16. Flip the console over.
    • Flip the console over.

    • The disc drive is only attached to the motherboard by two cable connectors. Hold the disc drive when flipping the console over to avoid damaging it.

    • Use a T10 Torx screwdriver to remove the four 11.4 mm screws securing the hard drive to the upper metal case.

  17. Flip the console back over, keeping in mind the disc drive is loose. Lift the disc drive up so that its metal tab is unhooked from the power supply. Flip the disc drive over and place it on the power supply. The disc drive should end up facing the opposite direction it started in.
    • Flip the console back over, keeping in mind the disc drive is loose.

    • Lift the disc drive up so that its metal tab is unhooked from the power supply.

    • Flip the disc drive over and place it on the power supply. The disc drive should end up facing the opposite direction it started in.

    • The disc drive is plugged into the motherboard. Avoid pulling and bending the cables more than necessary to prevent damage.

  18. Unplug the bundled cable connector connecting the hard drive to the motherboard by pulling directly upward. Unplug the bundled cable connector connecting the hard drive to the motherboard by pulling directly upward.
    • Unplug the bundled cable connector connecting the hard drive to the motherboard by pulling directly upward.

  19. Unplug the SATA cable connecting the hard drive to the motherboard by pulling directly upward. Unplug the SATA cable connecting the hard drive to the motherboard by pulling directly upward.
    • Unplug the SATA cable connecting the hard drive to the motherboard by pulling directly upward.

  20. Lift the hard drive assembly up out of the upper metal case. When moving the hard drive, hold it by the sides to prevent damage.
    • Lift the hard drive assembly up out of the upper metal case.

    • When moving the hard drive, hold it by the sides to prevent damage.

  21. Flip the hard drive over so that the plastic mounting bracket is facing upward.
    • Flip the hard drive over so that the plastic mounting bracket is facing upward.

    • Use a T10 Torx screwdriver to remove the four 8.6 mm screws attaching the hard drive to the mounting bracket.

  22. Lift the mounting bracket off the hard drive. Lift the mounting bracket off the hard drive.
    • Lift the mounting bracket off the hard drive.

  23. Unplug the hard drive connector from the hard drive by pulling parallel to the length of the drive. Unplug the hard drive connector from the hard drive by pulling parallel to the length of the drive.
    • Unplug the hard drive connector from the hard drive by pulling parallel to the length of the drive.

Conclusión

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Xbox One X Answers community for help.

67 personas más completaron esta guía.

Kyle Smith

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12 comentarios

If I buy a new hard drive off of amazon, how do I install the Xbox OS back on? The offline usb?

SilentWorkForce - Contestar

The only way I found was to clone the disc sector-by-sector. I read online that you can expand it by making the “user content” partition larger.

Bryan Remely -

Do an offline update for xbox one x. I posted a link in another comment.

mike forrest -

I read a post somewhere saying that if Microsoft detect non-standard hardware in your system you could be banned. Has anyone had any experience with this?

David Marques - Contestar

I didn’t remove the fragile connectors, that ribbon cable I just opened the lock and slowly slid out the ribbon cable, I finally just put it all back together it took me a day, I done it very slowly, I have a SSD in there, it’s blazing fast. After doing all that download OSU1, extract it and format your USB to NTFS, copy $systemupdate to the root of your NTFS formatted USB, the update will auto partition and script the hard drive, download OSU1 from Microsoft, specifically search for offline Xbox update, then good luck putting your Xbox back together. No need to run third part scripts anymore.

King Difius - Contestar

I have had no luck finding the xbox one x os im not sure if its general for all xbox ones or if there’s a specific one for each? Also I’ve had not luck finding a source for a link to the code to reformat the drive that I trust (except for the ifixit youtube video but that link is dead.) in summary I was wondering if there is a good source someone could lead me to?

erik manousaridis - Contestar

This is the link for One X and One S models: https://support.xbox.com/en-US/help/hard...

The article says something about a different file for regular Xbox One. Idk what or where it is. But it’s on their site somewhere.

Andrew Sauk -

A couple of questions posted on installing the OS:

https://support.xbox.com/en-CA/help/hard...

*The download file is there too and you can see the link but you must right-click and save as. Regular left-click will not work.

mike forrest - Contestar

This was exactly right. New Hard drive in, the trouble shooter auto-ran when the xbox was turned on. I installed the update from a formatted Flashdrive and it’s all up and running.

(Running a 2018 Xbox One X)

Stuart Morris -

Good guide, thanks. There’s no need to unplug the sata cables from the main board, though, as there is enough play to reach the four screws holding the hdd to the plastic bracket.

Reinstalling the last part of the case can be tricky, the key is to locate the plastic lugs down one side of the base in their respective slots on the case. Once they’re in it all falls into place.

Mark Midderigh - Contestar

I purchased a 1 TB Samsung 870 QVO for my Xbox One X, I did not perform any formatting to the HDD prior to the install, it went straight from the packaging it came in and was installed in the console. I didn’t use any scripts or OSU files. I simply plugged the ethernet cable in and booted it up using the manual recovery button method. The Xbox immediately recognized the new SSD and automatically formatted and installed the OS. No special tools or hacks. The console is just like it was before just loads games a bit faster, I can play online, it updates when it needs to without hassle. Not sure why everyone is having such a hard time with finding so called software for the new hdd.

Stephen Sherfield - Contestar

I like to use the Powershell script from XFiX on this YouTube channel to do hard drive maintenance (format, partition, etc.) on the XBox Hard Drive. He also has some other helpful videos too.[br]

[br]

https://www.youtube.com/watch?v=3GlX_Ev_...

Scott - Contestar

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