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Qué hacer si tu iPhone 6 o 6 Plus no responde al tacto

Qué necesitas

  1. Qué hacer si tu iPhone 6 o 6 Plus no responde al tacto, Comprueba si hay barras: paso 1, imagen 1 de 1
    • En los juegos de azar, tres barras se consideran una señal de que has ganado. Pero no en este caso. Si tu teléfono muestra una barra blanca en la parte superior de la pantalla, es señal inequívoca de que tienes la enfermedad táctil. Llévalo a un taller de reparación donde puedan arreglar la soldadura / soldar rota.

    • Es posible doblar el teléfono en su sitio para restaurar la funcionalidad táctil, pero esta solución es sólo temporal y el verdadero problema resurgirá, quizá en un momento más inoportuno. Piensa que es como correr con una rueda de repuesto, no debes usar una tirita durante mucho tiempo.

  2. Qué hacer si tu iPhone 6 o 6 Plus no responde al tacto, Comprueba si está curvado: paso 2, imagen 1 de 1
    • Si sueles meterte el teléfono en el bolsillo cuando te sientas, es posible que haya cambiado gradualmente su forma hasta desarrollar una ligera curvatura. Esta curvatura puede estar causando los problemas táctiles.

    • Una curvatura en tu teléfono, leve o más pronunciada como en esta imagen, junto con problemas táctiles intermitentes puede ser indicativo de "Enfermedad Táctil" incluso si no tienes la barra reveladora mencionada en el Paso 1.

  3. Qué hacer si tu iPhone 6 o 6 Plus no responde al tacto, Prueba con una pantalla de reemplazo: paso 3, imagen 1 de 1
    • Si tienes una pantalla agrietada y problemas táctiles, o se te ha caído el teléfono recientemente, tu primer paso debería ser comprobar con la instalación de una pantalla de reemplazo. Utiliza una guía iFixit para aprender a instalar la pantalla y ver si un reemplazo soluciona el problema.

    • Incluso si tu pantalla no está agrietada, el problema podría estar relacionado con una pantalla dañada que sólo necesita ser reemplazada.

    • Del mismo modo, si una pantalla de reemplazo soluciona el problema, éste puede resurgir al cabo de unas horas o días. Es menos probable que se trate de una pantalla defectuosa y más de un problema de "Enfermedad táctil" que afecta a tu teléfono.

Conclusión

Si ves barras o un pliegue, acude a un taller de reparación para asegurarte de que la soldadura de tu dispositivo no se está debilitando.

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Matt Zieminski

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16 comentarios

"...you've got Touch Disease. Take it to a repair shop."

...and have them do what?

William Totman - Contestar

Hey that's a good point! A repair shop can generally fix this by fixing the solder, the point of failure in these devices. It won't necessarily protect it forever from having the same issue but it will restore functionality for the foreseeable future. I'll update the guide to detail that!

Matt Zieminski -

Which chip exactly are they soldering?

Nemesio Diego - Contestar

One or both of these https://instagram.com/p/BCq2pPQitTN/

U2401 and U2402

Trent -

90% of the time we replace the Meson Touch IC on the iphone 6 plus and that resolves the issue. https://www.instagram.com/p/BL1HCQTg2rk/...

Wires Computing - Contestar

The close proximity of cumulus and Meson to each other means that by replacing one you are always reflowing the other. Reflowing these is not a long term solution because the exposed pads on the bad joints oxidize which doesn't allow a good joint to form. It may leave your shop working, but will easily fail again. You should always replace both.

Also, I've found that the "grey bars" can often be intermittently fixed by applying pressure directly to cumulus which would indicate that it is the source of the fault.

shaffermarka -

Thanks my friend.. & clear explanation

AbdelHadi - Contestar

It might be a good idea to put up a link to the ifixit.org article regarding touch disease. The article explains in a good amount of detail with out being over technical for the do it yourself-er or novice. It seems that there are repair techs that are installing a metal shield over the 2 chips that act as reinforcement. It was tested and seems to be more durable than the oem design. It would be nice if we could reinforce the aluminum frame so the "Bendgate" problem doesn't occur.

Kari - Contestar

Great idea! I'll update the guide now to include a link to that article.

Matt Zieminski -

Or you can put a piece of electrical tape between the IC and the sticker that covers it.

Jasmine - Contestar

So if this is a known issue with the Iphone 6, why is Apple not fixing it? I have only had my phone for a few months.

joannesafi - Contestar

I can only speculate as to why Apple won't acknowledge the issue. They have a history of ignoring or avoiding a problem until things get to a breaking point, however.

Matt Zieminski -

I had this issue with my iphone 6.

I replaced the screen but issues persisted, however I noticed that when I was installing the screen worked perfectly (i tested before re-assembling).

After assembly issue was intermittent but mainly not working. Some random twisting of phone would get rouch to work again but not for long.

I opened up again and removed the plate which protected the connectors from screen ribbon cables, phone worked perfectly! I figured this plate must have something to do with issue; rather than removing completely I just removed the central screw. (there are 5 in total).

https://imgur.com/4iXxPHD

Still working great after 24hrs…

ed jones - Contestar

I had this issue with one of my relative’s phone. She dropped the phone, ever since the phone needs to be twisted once a while to be able working fine. She decided to replace it with the new screen but turn out become not working at all. The repair guys told her that the ic chip needs to be fixed and it will cost her $80. I checked on the youtube and found this tricks. He used the used sim card to place under the plate…moreover, I don’t have to spend money at all to buy the kits. https://www.youtube.com/watch?v=Bk76ED87....

VIOLLA….. working great ever since. I highly recommended using that trick if your phone has the same issue.

Ethan Hawk - Contestar

I’m also now dealing with this problem, asked someone to hold my phone, and she had it in her back pocket when she went to sit down. I stopped her in mid-sit but it was too late. I never had any issues with the touch screen before, now it’s toast.

Mike Storck - Contestar

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