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Introducción

We will show you how to fix your phone if you have message "Camera failed".

There are 5 steps to solve this problem.

After each step, check that your camera works.

If not - go to the next step.


________________________ Video tutorial: ________________________

Resumen del Video

  1. Go to: > Settings > Application manager
    • Go to:

    • > Settings

    • > Application manager

    • > All

    • >Camera

    • Clear data and cache and check that the camera works. If no, go to the next step.

  2. Go to: > Settings > Backup and reset > Factory data reset
    • Go to:

    • > Settings > Backup and reset

    • > Factory data reset

    • > Reset device > Erase everithing

    • !!! This will erase all your data !!!

    • For a Hard reset using hardware keys, follow this manual:

    • Samsung Galaxy - Wipe data/Factory reset

  3. Open sammobile and make an registration. Search the firmware for your model and find the variant, corresponding to your mobile phone. You can see the variant from Settings > About the device, or from dialer app by entering *#1234#
    • Open sammobile and make an registration.

    • Search the firmware for your model and find the variant, corresponding to your mobile phone.

    • You can see the variant from Settings > About the device, or from dialer app by entering *#1234#

    • In the download page you can find instructions and link to the Odin app.

  4. Switch off the phone and remove the battery and any SIM and memory card. Remove the Midframe. Disconnect the Menu buttons and the SD card reader flex cables.
    • Switch off the phone and remove the battery and any SIM and memory card.

    • Remove the Midframe.

    • Disconnect the Menu buttons and the SD card reader flex cables.

    • Lift the board slightly to the left side and be careful with the earpiece and the main camera - they are stuck to the Display frame.

  5. Disconnect the LCD Display flex cable. Open the camera flex cable connector and reconnect the camera. Open the camera flex cable connector and reconnect the camera.
    • Disconnect the LCD Display flex cable.

    • Open the camera flex cable connector and reconnect the camera.

  6. If the camera still does not work, the last step is camera replacement. If the camera still does not work, the last step is camera replacement. If the camera still does not work, the last step is camera replacement.
    • If the camera still does not work, the last step is camera replacement.

  7. Did you do it successfully?
    • Did you do it successfully?

Conclusión

To reassemble your device, follow these instructions in reverse order.

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