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Introducción

This is a great design but with a crucial flaw. If you go to the Rubbermaid website and look at the Reveal's user reviews mostly everyone loves the mop but has the same complaint - the unit stops spraying. It's often blamed on the handle/trigger but it's actually the pump plunger/piston that binds and gets stuck in it's cylinder. You will need to open the pump case and pull the assembly out. Once you get it out you'll see it's actually pretty simple with not many parts to worry about. It is a bit fussy to reassemble but not at all complicated. Update: Many people asked about the O-Ring failing on the fluid bottle. I finally had the same problem and have added Step 7 to fix this.

Partes

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  1. Trigger starts having problems - it sticks, returns slowly or won't return at all. No spray comes out of mop dispensing nozzle at base of pump chamber. Notice in photo 2 the red pump casing sleeve and the tiny spray nozzle hole.
    • Trigger starts having problems - it sticks, returns slowly or won't return at all. No spray comes out of mop dispensing nozzle at base of pump chamber.

    • Notice in photo 2 the red pump casing sleeve and the tiny spray nozzle hole.

  2. You will need a long, thin, Phillips (star head) screw driver. The Reveal has 3 screws holding the main pump body. You can easily see the 2 on the body and 1 right where the stem meets the mop swivel head.
    • You will need a long, thin, Phillips (star head) screw driver. The Reveal has 3 screws holding the main pump body. You can easily see the 2 on the body and 1 right where the stem meets the mop swivel head.

    UPDATE: The second mop repaired had 4 screws. Unscrew all of them and move the red sleeve down so you can open the main pump body.

    Leonard - Contestar

    One of the 4 screws may not be visible until the nozzle casing sleeve (red) is slide down.

    alanhaddow - Contestar

    Hi

    My pump body did not come with screws. Can you please help me by telling me the size and type of screws.

    Thank you

    Shama Llama - Contestar

    Hi Shama. I avoid buying mops or other such devices that can’t be repaired … in other words have no screws. I can say the screws that assemled the one in this tutorial are small-medium sized and the head requires a phillips/star screw driver. Good luck :)

    Leonard - Contestar

  3. Once the screws are removed the pump body can be split open. Use a metal spudger or a thin flat head screw driver and do this slowly - do not just bust it open as you may damage parts.
    • Once the screws are removed the pump body can be split open. Use a metal spudger or a thin flat head screw driver and do this slowly - do not just bust it open as you may damage parts.

    • Pay close attention to the inside parts. You will need to wiggle down the spray pump nozzle casing sleeve (red) that also acts to hold the 2 pump body panels in place.

    • NOTE! You do not need to separate the pump case all the way down to the bottom where the stem meets the red swivel for the mop head. The screw here needs to be losened off enough for you to be able to separate the main body above it.

  4. Lay out the parts just as you see here. It is important to understand how these simple parts work together. You don't need to completely take apart every little piece.
    • Lay out the parts just as you see here. It is important to understand how these simple parts work together. You don't need to completely take apart every little piece.

    • It is helpful to know that the red cone shape attaches to the outside liquid container (where you put in your cleaning solution).

    • The silver rod with 2 holes is the mop handle. It attaches to the pump plunger/piston. Keep this in mind for later assembly.

    UPDATE: Be sure to not pull the rod inside the handle out too far (thx to J.Hill for the tip)

    Leonard - Contestar

  5. The problem is that the plastic pump plunger/piston sticks  in the cylinder. Use 120 grit sandpaper and EVENLY sand the circumference of the plunger head and the 2 ribs below it. Test. Repeat until there is better movement but NO loss of suction. Photo 2 shows the plunger/piston sanded so it works nicely in the cylinder without having taken off too much material - you do not want to take off too much. It doesn't need to be super pretty smooth but sanding too rough and uneven will not keep suction. Sand a little at a time and test it at each and every attempt.
    • The problem is that the plastic pump plunger/piston sticks in the cylinder. Use 120 grit sandpaper and EVENLY sand the circumference of the plunger head and the 2 ribs below it. Test. Repeat until there is better movement but NO loss of suction.

    • Photo 2 shows the plunger/piston sanded so it works nicely in the cylinder without having taken off too much material - you do not want to take off too much. It doesn't need to be super pretty smooth but sanding too rough and uneven will not keep suction. Sand a little at a time and test it at each and every attempt.

    • When you are satisfied put a small amount of petrolium jelly (Vaseline) around the plunger/pistons head and ribs.

    Instead of sanding it my husband sprayed it with Teflon spray and now it works like new

    Lois Hoffman - Contestar

  6. Hold open the pump body casing and align the pump parts into the grooves supplied inside. This isn't hard and makes sense as you move them into place ... take your time. Notice in the 2nd and 3rd photos the mop rod (that connects the handle to the pump body). It has another rod inside that attaches to the plunger/pistion to make it go up/down in the cylinder. This needs to connect properly to the top of the plunger/piston AND be properly seated into the pump casing. Test your assembly by simply placing the 2 pump body casings together - they should fit tightly and the trigger should work the pump smoothly.
    • Hold open the pump body casing and align the pump parts into the grooves supplied inside. This isn't hard and makes sense as you move them into place ... take your time.

    • Notice in the 2nd and 3rd photos the mop rod (that connects the handle to the pump body). It has another rod inside that attaches to the plunger/pistion to make it go up/down in the cylinder. This needs to connect properly to the top of the plunger/piston AND be properly seated into the pump casing.

    • Test your assembly by simply placing the 2 pump body casings together - they should fit tightly and the trigger should work the pump smoothly.

    • Once you are satisfied everything inside fits properly put the pump case back together, careful to line it up so it fits perfectly snug with no gaps and the entire pump assembly is seated and secure. Ttighten up the screws.

    My problem was that pump got stuck and wouldn't budge. I wouldn't play with the repair as suggested. It was simple to return the jammed unit to Home Depot.

    Syed Munir Zaidi - Contestar

    Hey Syed. Totally agree … if your mop (or anything else for that matter) is not working properly and still under warranty simply return it.

    Leonard - Contestar

    Could it have anything to do with the o ring on the bottle? Mine is broken.

    Joan Becich - Contestar

    See step 7 for o-ring update :)

    Len -

    Could A failed o ring affect the suction it generates?

    Joan Becich - Contestar

    Sorry for the late reply. We’ve had the O-ring fail and it’s a different malfunction.

    Len -

    Followed your directions and it fixed my sometimes jammed pump - many thanks for this helpful info!

    frieders3 - Contestar

    awesome! thx for sharing frieders3

    Len -

    The small silicone valve inside the lid is missing, do yiu know where I can find a replacement?

    Deborah Taylor - Contestar

  7. The O-Ring for your specific unit may be different (some comments have questionable discrepancies in unit types). Measure it or have someone who sells the O-Rings measure it. The O-Ring used in this guide is 568-018 / OR-70NBR-3/4x1/16-C/S(50) and works awesome! The O-Ring used in this guide is 568-018 / OR-70NBR-3/4x1/16-C/S(50) and works awesome!
    • The O-Ring for your specific unit may be different (some comments have questionable discrepancies in unit types). Measure it or have someone who sells the O-Rings measure it.

    • The O-Ring used in this guide is 568-018 / OR-70NBR-3/4x1/16-C/S(50) and works awesome!

    Could not remove the screw on the single screw version, but I tried squirting a few drops of WD40 Into the hole that the bottle screws into and it works well now.

    gidgetgoes - Contestar

Conclusión

Your mop has been saved from the garbage. I've tested this for about 6 months and still going strong no problems. Happy mopping!

24 personas más completaron esta guía.

Len

Miembro Desde 24/04/15

781 Reputación

1 Guía escrita

54 comentarios

the phillips head does not work, there is some specialty screw head in there. My unit only has one screw, not two. I am stuck and cannot dissassemble this pos.

Fred - Contestar

Can I drill the screw hole bigger so that I can use my drill to try different drill bits to get this taken apart? I dan't return it because of the model change. I hate products like this that are a good idea with lousy execution.

Fred - Contestar

Hi Fred. Sounds your model, with one screw, is designed different than the one I repaired. At this point, if I were you I'd go for it as it's garbage otherwise. Also, if your model is different than the one I've provided instructions for you may find they don't exactly work once you've cracked it open .... but the idea/design/function might be the similar? And yeah I agree ... good idea lousy execution (that way we'll have to buy more mops?) .... too bad. Good luck Fred.

Leonard -

Thank you for getting back to me - I really appreciate your follow through! Fred

Fred - Contestar

Worked like a charm! Thank you so much!!

iwannabnvegas - Contestar

awesome! Mine is still working fine, no problems.

Leonard -

I‘m so thankful for this fix post, it works great now. I love my rubbermaid reveal mop.

Susie Henline - Contestar

another mop saved from the garbage! still working fine at this end. Glad it worked for you Susie.

Leonard -

Worked like a charm, thanks. My model had another screw located under the red cone shaped sleeve that needed to be removed.

rlstraughn - Contestar

Mine had that extra screw, too, but I found it by forcing it open. No harm, though! Still repaired, reassembled , and working!

mfhowl -

So happy super ☺ thank you so much it worked I fixed 2 mop..

Afsana Rahman - Contestar

awesome Afsana .... reminds me I still have one to fix. The original one (featured here) is still working great.

Leonard -

Just finished fixing my mop, SO grateful that you saved it from the landfill! Thanks for your clear instructions and very helpful pictures. One comment: When making sure the rod that is in the handle is seated properly, also try not to let the rod fall out of the handle. It's a bit of a hassle to get it lined up correctly with the trigger again.

J. Hill - Contestar

I let it slip out and can't figure out how to reattach it to the trigger. Any hints?

Ashley Stack Almodovar -

Ashley. You may need to go back to Step 6. It might be worth fiddling around for a few minutes first though.

Len -

Removed 4 screws from mine. Removed the right side without dislodging anything. Held pump body in place while operating the spray lever, the plunger moved freely. Disassembled it further by taking all the little valve parts loose from the main body, found no obstructions. Put Vaseline in the pump body and reassembled, still not working. Doesn't seem like the water from the bottle is getting past the little spring valve in the bottle? Anybody have any ideas about that?

slavens001 - Contestar

Is the bottle collapsing as you spray? There is a small silicone rubber valve in the cap next to the outlet valve that sometimes gets stuck shut due to dried out detergent. It pops out and can be cleaned with hot water, then popped back on. The main valve has a center post that is pushed in by a corresponding post in the pump body to allow the cleaning solution to flow. Good luck!

Martha Chinery -

Hi slaven001. Also, if you can clean the plastic water feed-line (that takes a 90 degree bend towards the parts repaired in Step 5) as well as the delivery spray line (after the plunger/piston/cylinder) you've eliminated those as possible problems. Stick with it as it is abit fussy and can be frustrating taking it apart a few times to get it right. Good luck :)

Leonard -

Thanks for excellent write up. I have been bothered by this for some time now. I have the 2-screw model. Comparing your solution to mine I'm going to presume our mops have different revision and/or problem.

I didn’t have a Philips long enough to reach both screws. So eventually I sprayed a generous amount of silicon lubricant down the top from the top and bottom of the handle. Waited about 1-2 hours and squeezed the handle a few times to work the lubricant in. This worked surprisingly well and my mop is back in action. No additional tools needed. I chose not to use the standard 10w-d40 as it might hurt the plastic and other materials inside.

Good luck. hope this helps others.

Edward Wagner - Contestar

Good idea. I have a model with only one phillips screw and it's really difficult to take apart. Rather than just break it apart, I put silicone down the small hole in the bottle holder using the small straw that comes with the lubricant. Works better than new. Took about 2 minutes to fix. Thanks for the idea!

James B. -

Thanks for your kind words :)

I've noticed that Vidal, Velida (?) ... some other brand in Canada makes a similar product that looks exactly the same as the Rubbermaid ones I have. I know this as we looked for the Rubbermaid recently for mother-in-law and almost bought the look-alike by mistake. I confirmed the screw situation and we bought the Rubbermaid one (Canada) which is identical to the one in this repair.

That said I still have another one to fix!

Leonard -

UPDATE: I repaired another of these recently and all went as outlined above, yeah!

Leonard - Contestar

THANK YOU THANK YOU THANK YOU!!! I went through 3 of these before I'm like, "There's gotta be a way to fix it instead of replace it." Your pictures were extremely helpful and your step-by+step was excellent. Mine works like new! THANK YOU!!!

laday2727 - Contestar

Hey, thanks for the primer! The unit is actually pretty well thought out, and constructed.

Mine actually had clogged spray nozzle. Just popped the nozzle out, gave it a soak in warm water & put some compressed air to it. Took a while to loosen up, but finally freed it. Saved me $50, what the heck.

I would suggest keeping it loaded with fluid to keep it from clogging.

C Wakula - Contestar

I liked my first one so much I bought a bunch of extra bottles and cleaning pads. When the handle broke after a year, I got another one that stopped working after a few months. I didn't want to buy a 3rd one and didn't want to start over with a new product and useless bottles and pads. Thank you so much! Saved time, money, and I feel accomplished.

cindyjedias - Contestar

These are great directions!! Unfortunately my mop only has one screw and the pump housing is one piece. There doesn’t seem to be any way at all to get to the problem. I tried pushing the spray dispensing nozzle up further into the casing and it seems to be trying to work……for now.

Dian Matthews - Contestar

Thanks for the tutorial! It took my about 5 minutes and now my mop is working great. Didn’t have to ask the husband for help and didn’t have to spend $30 on a new mop!

christjm1 - Contestar

5 minutes? That’s pretty speedy ;) Glad it’s working and not in the trash.

Len -

I have the 1 screw as well.  I tried some lubricant too, not sure if that worked but (someone mentioned compressed air but can’t find that comment now)…..I had a straw and blew into the nozzle.  Seems fine now.

nice_ideas - Contestar

Got past the fiddly bit of trying to line up the inner sleeve with the long thin tube and BAM - works like a charm now. Thank you so much for posting this fix!

Gkii Huckho - Contestar

no problem Gkii. Glad to see it’s still a working fix as I’m sure by now the mop has changed abit. Thanks for the thanks :)

Len -

Mine had four screws. I used 220 fine gri on cylinder head. Works like butter. Thanks for the post.

Mike Diaz - Contestar

My Rubbermade mop is a great product but with a flawed design prblem.The squeeze trigger actvating the spray pump does get often stuck and the trigger not returning to its initial position. First i suspected that the return spring is too weak. But after opening the whole thing by unscrewing 3 screws including the one hidden under.thr red collar, i realized that the real culprit is the ribbed cyli der within which the piston goes up and down. After you squeeze the trigger the plunger will goes down that ribbed cylinder which after a few usages will grip the many sprires of the spring. So i used a small file to eat away the 2 ribs which have protruding rounds. I also coat the spring with a bit of grease. The i close the damned mop. It works fine after. The engineer who designed this dhould be fired for not extensively test this mop sold probably in millions.

Syl E - Contestar

mine has 4 screws too. One under the red collar. Took them all out except the one closet to the swivel.

sanded and lubed with plumbers silicon grease. back together and it works.

Just need to find a new O ring for the bottle top. The little clear plastic or rubber seal that is inside the bottle top has failed for me in the past and I needed to get another bottle. Wish I could find that part.

winnie - Contestar

Hi Winnie. Your post is timely! I was just at a store that supplies such 0-rings and they measured the original I brought in as 568-018. (Here is a website that supplies them and has a great chart https://www.theoringstore.com/index.php?... ) Where I ordered them from here in town I paid about 50 cents for a ring, bought 2 and they are going to mail them too me when they get them in stock. I’ll report back when I try the size out to confirm it fits and works like new.

Leonard -

See step 7 for o-ring update :)

Len -

What is the Tiny clear rubber piece called that keeps it from leaking ? I lose them all the time

cburgess9147 - Contestar

mine was flooding all over the place today. It has a translucent rubber “one way check valve” that fell into the bottle! That’s how I saw what the issue was. It was just floating in the solution and caught my eye. I am presuming it goes on the only spot I can guess it would go. Not a good design at all. Otherwise I like the mop.

seeredsea - Contestar

There are 3 screws…one under the red hood…so you neglected to tell people that..when I went to pry apart…it broke…

tmaria1 - Contestar

tmaria.

Here is the update to Step 2: “UPDATE: The second mop repaired had 4 screws. Unscrew all of them and move the red sleeve down so you can open the main pump body. Leonard - 02/21/2017“

Len -

Followed the directions and now it works like a charm! My wife and I are thrilled, we love this mop but HATED the sticking handle. I almost was about to trash this one and buy another, so glad I did a quick search and found this. THANK YOU!

Chris Shilling - Contestar

I am haven’t taken the unit apart yet. or looked to see if it your model or a different one. When I looked at the cap the air vent inside plastic cover is V shaped & sealed. I perforated the joint completely to allow for air & it gave more spray & better handle return but did not solve it completely. Shouldn’t the air vent be completely open & free for air flow? I am ready to cut the plastic off before I take it apart. What do you think?

Kate

grohefamily - Contestar

I am missing the air vent and the liquid pours out of the mop.

Deborah Taylor -

I wasn’t able to unclog mine in spite of the excellent tutorial. Taking the cue from another reader, I called Rubbermaid, explained what was wrong what I had done, and sent a picture. Jackie concurred that this has been a problem and a brand new mop is on its way to replace the one I bought in June. I have never complained to a manufacturer my entire life so was very happy to see they stood behind their product

Wilma Santos - Contestar

Thank you so much! Your tutorial with the pictures was great. Fixed the problem of the piston sticking. I wanted to make a note to put the black square part into the notch it was in on the body so the spring has something to work against on the retraction. I missed that the first time and it didn’t retract. Glad I hadn’t put the screws back yet. So I re-seated the assembly and tested while watching it then put the screws back. Thanks again.

Sam - Contestar

The small silicone valve inside the lid is missing, do yiu know where I can find a replacement?

Deborah Taylor - Contestar

Hi, how do I break the long handle into two separate pieces again? I want to disassemble it and store it.

Hfhfj - Contestar

Thank you for this write up. It was excellent- couldn’t bear to contribute to the dumpster when there should be an easy fix and there was!!! Thank you. My partner is deployed and it was great to be able to do this on my own

K Padiso - Contestar

Have had my mop for awhile and used it a couple of days ago and found on the floor a little black rubber piece that looks like it should Go over something and if you squeeze the end water would come out in the end all rubber, could be plastic but think it is rubber, soft.

Do not know where it goes. The inside of the red cup where the water bottle goes is 4 screws. Could send a pic but so not know where it would go.

if I had email could send pick with the size.

any help would be appreciated, have had three others. Really like these mops.

thanks for your anticipated help.

B Fudge Nov 3/21

2dabet - Contestar

The fix went according to instructions and the pumping mechanism is working fine… not stuck, all good. When disassembled and testing, the piston/cylinder holds suction with a nice pop, (but not stuck either).

My problem seems to be that it appears to lose suction after a few good sprays when assembled. Usually removing the fluid container and really pushing it back in solves it, but that is not fun while mopping… might as well just carry a spray bottle separately!

My black O ring is not damaged (nor the white one inside the lid) and the wee little Si valve inside the bottle is still attached.

Any other ideas?

Tami Wilkins - Contestar

This did not work for me. Mine did not have a steady spray. I tried running warm clean water through it but that did not improve the spray. I followed these instructions but found the case did not separate as much as described. I got the parts out in pieces but I found no mineral deposits on the piston, so lubricated it and reassembled. I could not fit the parts back in without more separation of the housing. There is a post at the end of the housing near the mop end that would not budge. I tried working it apart but the case broke. After that happened I still could not get separation so I suspect something has changed in the manufacturing process? I threw it away, but because I like the product I purchased a new one. We’ll see how the next one works out.

davidwaples - Contestar

My mop was leaking, my son in law took one look at it, went to the garage, got an O ring, replaced that on the very top of the bottle and I’ve been using it again for about 3 years, and no problems. This mop has lasted longer than any other I’ve ever tried. Hope I haven’t jinxed it for now. Good luck with your repairs.

Barbara Holland - Contestar

I purchased this product and after 6 months and using in domestic setting, it stopped working. I complained to Nisbets and told no warranty so could not help.

Very unhappy, as product cost €189. If I try and fix it , I will have no comeback.

Deirdre OKennedy - Contestar

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