Introducción
When "Ink Absorber Full" or "Ink Absorber Near Full" appears on your printer screen, it's time to replace the Ink Absorber Box (and/or the Flushing Box).
Qué necesitas
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Open the front access door and remove any cards or cables present. Close the access door.
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Remove the paper tray.
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Remove the ink cartridges.
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Open the printer cover using the finger holds on the sides.
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Unplug and remove any cords present under the cover.
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Remove the LAN port and EXT port caps (if present).
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While holding the cover with one hand, pull the hook on the back of the support damper, then remove the damper from the cover.
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Remove the damper from the support.
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Turn the support upright and pull it straight out of the printer.
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Use your finger or a spudger to unhook the two tabs on the right side of the harness cover by levering it up.
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Remove the harness cover. There are two tabs on the left side that you have to wiggle free, and one on the front.
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Remove the 6 mm Phillips #2 screw from the grounding wire of the ADF motor harness.
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Pull the ADF motor harness out of its socket.
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Insert a spudger between the scanner harness holder and frame to release the tab. There is a second tab on the opposite side.
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Lift the scanner harness holder out of its frame.
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Push on the tab to secure the scanner harness holder to the scanner cover.
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De-route the document detection/document scanning position sensor harness and the ADF motor harness from the scanner harness holder.
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Using both hands, pull the scanner cover to the rear while holding it vertically, then lift it off of the printer.
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Remove the six 12 mm Phillips #2 screws securing the upper cover to the printer.
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Pull off the upper cover.
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Remove the ink absorber full sensor from its socket.
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De-route the wiring from its harness.
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Unclip the ink absorber from the harness by pulling it up and to the right.
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Remove the drain tube and the air vent tube from the ink absorber box. A spudger may be helpful.
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Clip the ends of the tubes so they won't leak.
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De-route the tubes from the holder.
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Rotate the ink absorber box 90º vertically, and pull it up out of its socket.
The reset procedure is slightly different on the one that I have.
1. Press the up or down chevrons to display the Home button, the house.
2. Hold the Home button down for about 5s until 4 boxes appear. From now on ignore everything except the screen that has the boxes
3. Press the bottom box, the blank one, for about 2s, until replaced with a keypad.
4. Press * 2 8 6 4 to enter maintenance mode. “Machine Error46” will be displayed because purge count not yet reset.
5. Press 8 0 to display the machine log.
6. Press << to get more keys and then press “Mono” many, many times to reach “purge”.
7. Press 2783 to reset. It will continue to show the error but this appears to be a bug.
8. Press 9 9 to exit maintenance mode and reboot.
Yes this is perfect, thank you
Hallo, was wird denn nach dem 17 Schritt gemacht?
Read “Conclusion,” below.
Calion -
Resseten nach Anleitung, aber das funktioniert erst wenn der Drucke sperrt.
Siehe Abschluss. Das Menu heißt Maintenance, und die zwei Zähler heißen purge.
Das Ersatzteil findest DU hier:
super Anleitung....hat perfekt funktioniert
Hallo, hat mit dem Zusammenbau gut funktioniert, nur leider komme ich nicht in das Menü die Zahlen zum Reset einzugeben?
Hat jemand eine Idee? Habe auf meinem Drucker keine Leertaste. Modell MFC-J4420DW
LG Franz
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To reassemble your device, follow these instructions in reverse order. You may also wish to replace the flushing box at this time.
Screw torques from the service manual have been included if you happen to have a torque screwdriver, but don’t worry about them if you don’t.
After reassembly, follow the following steps to reset the purge count in order to clear the “Ink Absorber Full” error:
- Plug the printer in and turn it on.
- Press the Home button (the house icon) on the front of the printer until the Maintenance Mode screen appears (approximately five seconds).
- Hold down the blank button at the bottom of the screen until a number keypad appears on the screen (approximately two seconds).
- Press *, 2, 8, 6 and 4 (you can use the onscreen keypad or the printer’s built-in keypad for this). The printer will beep and MAINTENANCE will appear on the screen.
- Press 8 and 0.
- Press the down arrow repeatedly until PURGE: (or FLUSHING:) appears on the screen.
- Press 2, 7, 8 and 3. The printer will beep and MAINTENANCE will again appear on the screen.
- Press 9 twice to exit maintenance mode and reboot the printer. You can also use this to start over if you make an error.
To reassemble your device, follow these instructions in reverse order. You may also wish to replace the flushing box at this time.
Screw torques from the service manual have been included if you happen to have a torque screwdriver, but don’t worry about them if you don’t.
After reassembly, follow the following steps to reset the purge count in order to clear the “Ink Absorber Full” error:
- Plug the printer in and turn it on.
- Press the Home button (the house icon) on the front of the printer until the Maintenance Mode screen appears (approximately five seconds).
- Hold down the blank button at the bottom of the screen until a number keypad appears on the screen (approximately two seconds).
- Press *, 2, 8, 6 and 4 (you can use the onscreen keypad or the printer’s built-in keypad for this). The printer will beep and MAINTENANCE will appear on the screen.
- Press 8 and 0.
- Press the down arrow repeatedly until PURGE: (or FLUSHING:) appears on the screen.
- Press 2, 7, 8 and 3. The printer will beep and MAINTENANCE will again appear on the screen.
- Press 9 twice to exit maintenance mode and reboot the printer. You can also use this to start over if you make an error.
Cancelar: No complete esta guía.
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Equipo
51 comentarios
Useful for dismantling the printer although my problem wasn’t with the waste ink component
Well, feel free to make a guide based on this one for whatever your problem was!
Calion -
Calion, you are my hero! The one place I’ve found where I can buy the replacement waste box for my Brother MFC-J4510DW does not provide directions on how to install it. And Brother itself offers neither the part nor the instructions. I thought I was going to have to buy a new printer until I came across your excellent report! Thanks so much for doing this!
You’re welcome! Very glad I could help out!
Calion -
Very informative and helpful :-)
Question could you fit a external waste ink tank ? what size are the waste ink tubes?
the disassembly instructions were concise and very helpful. I had everything taken apart and removed the flushing box in less than 10 minutes. Thanks for the very helpful instructions.
You’re welcome and thanks!
Calion -
After I reassembled according to instructions, the left side of the scanner cover wasn’t seating correctly. I adjusted the arm, and now it seats perfectly. However, there is an error message saying “close scanner cover”, and I can’t get rid of this. Is there an error code in the maintenance mode that will get rid of this so I can use the printer/scanner again?
The official manuals are available on the iFixIt product page at MFC-J4410DW; they may have the info you’re looking for.
Also, you may wish to check that arm again; perhaps it seated wrong or there’s a blocked sensor or something.
Calion -
Thanks! This worked great on my 4510. The reprogramming section was a little confusing, but I was able to figure it out after some tinkering around.
Specifics on what was confusing or suggestions on how to improve it would be helpful. These reprogramming instructions are copied almost verbatim from the manual.
Calion -
These instructions also worked for my Brother MFC-J4610DW printer. The only supplier for the part was in the US and they were able to ship to the UK.
I think you can create a page for that product, then just include these instructions on that page.
Calion -
Thank you. Just completed. I asked my usual maintenance person, but he siad it was too fiddly and didn’t want to do it. It is a bit messy, But ink on the fingers is a small price to pay.
Thank you for the tutorial. Wow! Not a fix it kinda girl…nothing is simple anymore…wish me luck! Lol
You’re welcome! Let us know how it turns out!
Calion -
For the very first time I feel compelled to comment on tips ‘brought to you by google search’.
The most fantastic article and the very clear description at the end is perfect. This worked for my MFC-J6920DW after replacing the ink absorber (which is far easier to accomplish with this model).
Question for Calion (if you are still seeing replies to this): How to you get the printer to force a re-check of the ink levels? I have a constant issue that new inks are only seen as 1/5th full.
My thanks for the time and effort put in to this (regardless of whether you reply to my further ask above).
Thanks so much!
I’m not sure about the ink levels. Perhaps try taking the cartridges out, one at a time, and putting them back in? Other than that, I’ll have to refer you to the service manual, linked on the product page.
Thank you for this guide, worked a treat. Also found this video on Youtube - https://www.youtube.com/watch?v=6IsmfZbJ...
After cleaning the ink absorbers on my Brother MFC-J4510DW, as per the instructions, I reassembled the printer without any problems. I spent some time getting the scanner support arm fitted correctly, but it’s now fitted as it should be, after reading several clips on how to do this / how to check the arm is correctly positioned.
However I now get the message ‘Scanner cover open’ when I start the printer and this stops everything in its tracks
- I’ve tried all the usual Brother support answers without success (e.g. open and close the cover, check the support arm).
- I’ve also tried maintenance mode (See https://www.youtube.com/watch?v=ANCokAwT...) but I don’t get very far in this mode, as the error message about the scanner cover overrides this.
- I think it’s a sensor that is not working correctly, resulting in the error message, but where is this sensor and how do I fix it!
All suggestions welcome!
Colm
Hello, I am a user of DCP-4220J.
I have destroyed the chip capacitor on the sensor board when cleaning the waste ink tank.
I have installed a ceramic capacitor of 0.01uF instead, but I can't get rid of the "near full" error.
Does anyone know the capacity of the chip capacitor on this sensor board?
No idea, but you can check the service manual linked on the information page for this product: MFC-J4410DW
There is no obvious reason why the ink cartridges need to be removed.
Perhaps not, but that was in the instructions in the service manual. Feel free to leave a comment on that step so that others can use their own judgment.
Calion -
Thank you so much for this excellent instructions. It helped me getting my printer back to operation again.
Thanks! Glad to hear it helped!
Calion -
Thank you very much for this very good guide!
My 9 year old printer will live on now!!!
Very simple and well explained.
Thank you for the effort and work.
I signed up specifically to say thank you!
Thank you so much Calion!
Wirklich vielen vielen Dank für diese sehr gute Anleitung!
Mein 9 Jahre alter Drucker wird nun weiterleben!!!
Sehr einfach und gut erklärt.
Vielen Dank für die Mühe und Arbeit. Ich habe mich extra angemeldet um mich dafür zu bedanken!
Vielen Dank Calion!
I followed these instructions and successfully cleaned the ink absorber. Thank you for this useful guide!
Unfortunately, now the error message "cover open" appears and I can not enter any menu and not even turn off the printer. What can be the reason for this? The cover is definitely closed. However, I have unfortunately completely disconnected the red cable at step 5. I was able to put it back on the wires that were still plugged in, but is now a little loose. Could this be the trigger? Is it possible to get replacement parts for it?
My first suggestion would be to look at the service manual, accessible from the device page.
Calion -
Super gemachte Anleitung. Hat perfekt geklappt. Vielen Dank
Super, vielen Dank für diese tolle Anleitung! Dadurch habe ich meinen 7 Jahre alten Drucker wieder reparieren können. Erst wollte ich ihn fast entsorgen, aber da ich bisher mit dem Brother zufrieden war, habe ich dann diese Anleitung gefunden und befolgt. Leider ist es etwas schwierig an das entsprechende Ersatzteil zu kommen.
Ein großes Lob an den Verfasser, vielen Dank.
Believe I replaced ink absorber successfully, put back together, plugged it in. Now says scanner cover is open, but it's not. Won't work yet.
I am getting a Error 46 after cleaning and reinstalling my ink absorber box. This error occurs at step #4. Can you help me try and clear this? I would hate to have to by a new printer based on this code...
There’s a service manual linked at the main page for this device; it may have some help for you.
Calion -
War etwas hakelig, aber Drucker hat die Meldung zurückgesetzt. Jetzt muss ich das Teil noch ausbauen und entleeren/reinigen.
Moinsen, im Menu des Druckers steht nicht "Wartung" sondern "Maintenans" und man mus zwei Zähler Namens "PURGE" zurücksetzen. Nach Reinigen sucht man vergebens. Sonst alle Super:
These look like great detailed instructions! I'm getting the "Ink absorber nearly full" message so have been looking to replace it - I've seen online you can get the whole assembly or just the pads that go inside - do you think it would be possible to take the absorber box apart and replace just the pads? Thanks
Yes, it’s probably possible, but it will be very messy. Make sure it seals properly afterwards, or you’ll get ink all over the inside of your printer.
Calion -
Bonjour je viens d'utiliser le tuto super et merci encore bravo à l'auteur
Thank you very, very much for these instructions!
You’re welcome! Glad they were helpful!
Calion -
Bravo Calion pour ce tuto 20/20, je suis arrivée à 74 ans à la fin ; pour changer les éponges pas de surprise? on sort et on remet ? il y a un film plastique sur le réservoir, faut-il protéger les éponges neuves et comment ?
Un grand merci.
Forgive me, the translation I got isn’t that great; I’m not sure what you’re asking, but I didn’t take the sponge out and clean it or anything; I just bought a whole new part and installed it: http://www.baystateoffice.com/ink-absorb...
Calion -
Very helpful - many thanks!
I want do add for German users: Beim Abschluss unter 3. gibt es keine Leertaste, statt dessen nochmal die Home-Teste drücken, bis ein digitales Zahlenfeld angezeigt wird. Und statt REINIGEN oder SPÜLEN sucht man nach "PURGE". Ich habe die Tintenpatronen einfach drin gelassen, damit nichts austrocknet - geht auch.
Hi Calion! Is there any choice to repair 4410 LT2252-001 power supply board? (original fuse blown, replaced - same, tested out of the printer). Thanks, Shlomo.
I can only recommend you consult the service manual.
Calion -
how do you clear the message That says the Ink absorber Full and get the printer printing again????
Thank you
Ersatzteil findest Du hier:
https://www.druckerpatronen-und-toner.de...
Thomas Baumann - Contestar
Thanks! Added to Ink absorber box.
Calion -