Use this guide to replace the fingerprint scanner assembly on your device. This requires the use of a heat gun to weaken adhesive, be safety cautious when using these tools.

  1. Turn off the device.
    • Turn off the device.

  2. Insert the SIM Card Eject Tool into the SIM card tray hole.
    • Insert the SIM Card Eject Tool into the SIM card tray hole.

    • Press the eject tool into the hole until the tray clicks open.

    • Remove the SIM tray from the device using two fingers.

    • When reinserting the SIM card, be sure it is properly aligned with the SIM tray.

    • Remove the SIM card from the compartment using two fingers.

    • Insert a plastic opening tool into the Micro USB charging port with the the angled side of the tool facing the screen.

    • Pry the screen off the back of the phone by pushing down on the opening tool.

    • Slide the opening tool or spudger along the bottom of the phone and around the edge.

    • Once three sides of the screen are detached, pry the phone apart using two hands.

    • When separating the back panel from the screen, do not pull them too far apart. There is an interconnect that is attached to both sides that could break, or tear, if pulled too far.

    • Remove the five 4mm Phillips #00 screws using a screwdriver.

    • Remove the motherboard cover from the device using a spudger or your fingers.

    • Disconnect the fingerprint scanner cable attached to the motherboard using a spudger or your finger.

    • Apply heat around the finger print scanner assembly using a heat gun or hair dryer.

    • Separate the fingerprint scanner assembly from the back panel using a spudger.

    • This step can be difficult. You may consider using a metal spudger.

    • Be careful not to damage the black rubber adhesive around the fingerprint scanner. It is needed for water and dust resistance.

    • Remove the finger print scanner from the device by lifting it with two fingers.

    • When reattaching the fingerprint scanner assembly, additional adhesive may be required.


To reassemble your device, follow these instructions in reverse order.

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